I have just returned from a wet Easter weekend but I was always warm, comfortable and very well treated by all staff at this hotel. Absolutely nothing was too much trouble, the staff work long hours but are without exception well mannered and helpful throughout. The food menu was good and varied and special requests were instantly accommodated and exceptional... More

To sum up my visit it was average. The service was terrible and unhelpful. The restaurant and room were cold (they controlled the central heating) and there was no hot water for a shower in the morning. The restaurant had run out of chicken and steaks and we had to ask if we could have dessert. We also had to... More

My family, two adults 3 children, stayed Saturday night and had breakfast and lunch on the Sunday. The hotel was clean and inviting, the staff were some of the most helpful I have come across, nothing was too much trouble for them. The family room was very clean and comfortable as was the whole hotel. The food was lovely and... More

I have just returned from a weekend away with my wife in Ruthin. I had booked for 2 nights at the Anchor Hotel. I had booked the hotel after viewing it's website. Upon arrival our expectations dropped. This hotel has seen far better days. It is very down at heel, tired and stuck in 1982. It is sad that the... More

Several of us booked in for a 5 night stay, luckily we were the only ones living within a 70-80 minute drive of our reason to be there, otherwiae pretty sure the others would have checked out early and taken the 7am & 6pm 'commute' to Ruthin rather than staying on at this place. To be fair after a very... More

Arrived at Hotel and checked in, very polite receptionist, were given room 21 noticed no draws for any clothes but large enough waldrobe for two as we were only on a two night buy a gift stay. Firstly all the staff were very friendly and helpful with any queries may put to them. The restaurant served very good reasonably priced... More

we had booked in advance for one night to attend a wedding, the room was so dusty i could write my name on the surfaces the shower dirty and i would not use it, not even something as basic as adequate toilet tissue, how glad i was as we always bring our own the only good thing about the room... More

we stayed at this hotel last week for 3 nights as my mum is in ruthin hospital for 6 weeks we travelled down from glasgow on check in we were given room 10 which was a twin even though we had asked for a double you have to go up a flight of stairs along a corridor down 2 stairs... More

The best thing about this pub/hotel is the staff, who were pleasant and helpful at all times. We had booked three twin/double rooms. They were clean, but the bedrooms above the pub itself were very shabby and in desperate need of refurbishment. Some of the smaller doubles (Room 5 for example) were really just single rooms with a double bed... More