I do not normally write reviews, but due to the fact that this hotel/inn was so poor I feel compelled to warn others against staying here. I am not very picky, and have stayed in many hostels, hotels, and have never expereienced worse customer service. I booked the trip as a KGB deal, but I would not say the deal...
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O dear, heres someone who would rather write than read!
Firstly, this was a mid week break with limited weekends, as stated on the KGB advert, our web site states and shows the position of the Hotel, the road had hardly any traffic and would not have affected you. That particular night the other six guests had cancelled due to...
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Just returned from 2 great nights. The place is clean and tidy the staff friendly and helpful. The food was excellent, awell cooked breakfast to start the day, absolutely no complaints. Superb value! There is plenty to do and plenty to see.
I wish to thank you for your consideration, especially compared with the previous report and I believe that you stayed in room 3.
Its nice to recieve fair and honest comments
Thank you
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Sorry to say but we had booked a weekend at the Tyn y Groes. We stopped in room 3 which was awful! Too many negatives to list I am afaid. On a plus side, we found the staff friendly but thats as far as it went. We were so very disappointed and booked out after only one night. We were...
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What a horrible report I believe that your stay was interupted by an argument between you and your partner and so you are blaming the hotel. When did you ever go to a bunkhouse with a double bed and a private ensuite. You have downgraded everything which is in contradiction to the Tourist Board Grading standards, which we maintain. I...
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Just arrived back from two nights in the Tyn-y-Groes and we really have to say it was absolutely brilliant. The room was superb, the bed comfortable and the bedding sparkling white. The staff were all very friendly including Derek who treated us with courtesy and humour. The food was really lovely, I can certainly endorse previous reviews who recommended the...
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Thank you for your report, I can see from your number of previous reports that you are seasoned travellers and know how to review properties. Thank you once again
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Nice hotel/pub and lovely location. The food is OK and plentiful (steak and stout pie really good). Staff were very friendly and helpful but sadly not the owner. We were on a two night KGB deal which included a bottle of wine with two courses. There was some uncertainty about which wine should be provided on the first night and...
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Oh dear, you walk away without paying for the goods that you had (you were informed at the time by my staff) and then you have the audacity to write this depricating report.
At the outset you requested a premium wine that was not on the offer deal ( some £15.00 more) and then accused us of penny pinching. The...
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We have just returned from a short break at the Tyn-y-Groes and had a very enjoyable stay. Derek and his family made us feel welcome throughout. The staff were attentive and polite. The accommodation was was lovely and comfortable and the food was excellent. We will definately be staying there again.
Thanks for your comments, its nice to hear your opinions
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Beautiful historic inn with gorgeous views. Food very good and plentiful. Good location for travelling Mid Wales. Staff pleasant and attentive especially the waiter who seemed to be working every shift. Lovely walk along the river just across the road. Only downside, my husband kept banging his head on the low doorway. But he is over 6ft tall.
Sorry for the low door hieght ( It is over five hundred years old and built for shorter people),
But we do try to help people to enjoy their stay here and in North Wales. Thank you for your comments
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I booked a KGB deal and have had so many problems with this obnoxious manager from the outset trying to book dates. Months in advance, availability was very poor. He argued the toss... he could accommodate us in a bunkbed room (errr no!), or a double for one night only, then a twin the second night, but wanted to charge...
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I am sorry you have this opinion, but you have never stayed here os met me plus I dont recall ever speaking to you. But to post such comments without any sort of validation is hurtful as its completely untrue ( see other comments)
I cannot understand what you expect to achieve by such obscene remarks. One day someone will...
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We stayed for two nights saturday to monday on the KGB deal, and were made to feel very welcome straight away. Our room was very clean and comfortable with a large double bed. We asked for suggestions on places to go for a walk and thye were very helpful. We had our evening meals at the hotel and you just...
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We issue all our guest a comment forms to allow them to express their opinions and occassionally we have reports such as your post on this medium. we are most grateful for your comments
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I'd previously stopped off at this place for a meal some 15 months previous with some running club colleagues, whilst en route to North Wales to take part in the Welsh Castles Relay. The food on that visit was great.
Once I saw this hotel advertised on KGB Deals, I had no hesitation in booking it.
However, after having read...
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Thank you for your report it is apprieciated
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