Just got back from Pontins Prestatyn and the kids loved it. We booked the Superior chalets and they were nice and clean. The camp was full due to Netball and Chess competitions and it was great to see so many young people enjoying themselves. Pontins has introduced so many more things for the kids to do and they all seemed... More

What a dump ! stayed in their apparant top of the range accomodation. On riding round the site to find the room i could not believe the state of the place. There was rubbish, towels, bed linned strewn on the grass areas. Buildings looked very very run down. On finding our room the windows were caked on seagull crap not... More

Well where do I start!!!! Apartment was filthy full of dust dirty floors toilet full of skid marks not cleaned off had to fully clean everywhere myself before id let my children sleep in that. The amusements definitely needs upgrading filthy n carpet all sticky only good thing was the entertainment was good n not repeated. Didn't get any sleep... More

I'm at pontins at this moment in time and I have to say what a dump I've been here 2 hrs and I am going home it mite be cheap but you get all the riff raffs the rooms are awfull and its just generally a bad place to come save your fuel and money and don't bother

I'd never been on a Pontins holiday so, I did not know what to expect. I booked this holiday through the Sun newspaper and to be honest I thought it would at the very least be ok considering the last 5 years worth of short breaks I have taken through their holiday deals have been fantastic. I think that they... More

We have just had a weekend in Pontins Prestatyn - what a disgrace , admit we didn't pay a lot but expected a clean room which we didn't have cob webs everywhere, no door on the bedroom ward robe, no light shade on the living room light, a bed settee that tipped to one side when you got out of... More

We hadn't been since New Year, so we were really looking forward to staying at Pontin's again. Check in was quick; staff remembered us and welcomed us. Reception staff always cheerful and helpful. Met the Bluecoats who also greeted us, as they remembered us! Had a fantastic weekend as usual. Joined in with all the activities and comps; played tennis,... More

When we come into the room was thinking oh not to bad, but when looking into it not very clean and to re clean my self even down.to dishes. And cutlery. Ants were also with us they did come but with a normal can ant killer which could have bought my self I had to put bleach down and not... More

I felt like we gone back to the 80s in the doctors tardiss. It was dirty the staff don't do anything for you after your initial arrival. The staff are lazy in my opinion some of the activities are inappropriate for children. The food was ok but very basic. Be aware you pay for the holiday then most of the... More