We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 134 Memphis hotels

Memphis Marriott

3.5 of 5
2625 Thousand Oaks Boulevard, Memphis, TN 38118
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up to 2 FREE Nights
Memphis Marriott
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Marriott.com Hotels.com
and 9 more sites!
57%
Ranked #55 of 134 hotels in Memphis
Write a Review

102 reviews from our community

    Trip type
Traveller rating
    22
    36
    23
    13
    8
Date Rating
Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 June 2013 NEW

We stayed here being put up by Delta after our flight was cancelled. The hotel was not terrible but definitely tired for a Marriott. Room door were a bit loose and the elevator shook a while before closing. The rooms did have a slight musty smell. Also, the shuttle from the airport arrived and was full. We waited about 40... More

Was this review helpful? Yes
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
17 June 2013

Thank you for taking the time to review our hotel though we deeply regret any inconveniences that you experienced throughout your stay with us. We appreciate that you've directed us to the areas of our hotel that may require our immediate attention. We hope you'll accept our sincere apologies for any inconveniences you endured. Please rest assured that the appropriate... More

Davis, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 June 2013

Only one person behind the desk on a 13 story hotel. Required a lot of wait time. The lobby, plus its curb appeal are impressive, but the rooms are average at best. Still have the old fashion TV set, plus no fridge or microwave. You have to pay $9.95 for internet. The bathroom sink space is very small. Not even... More

Was this review helpful? Yes
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
17 June 2013

We always welcome feedback from our guests and truly appreciate you taking the time to share your review. On behalf of our staff, I'd like to apologize for any difficulties or frustrations that you encountered throughout your stay. We are truly disappointed that your expectations were not met. Please keep in mind that we offer complimentary wireless Internet in our... More

Travellers are raving about these Memphis hotels

Hampton Inn & Suites Memphis - Beale Street
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d223103?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
River Inn of Harbor Town
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d775880?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Peabody Memphis
4 of 5 stars
Show Prices ABS:HotelCheckRates-d114850?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Staybridge Suites Memphis - Poplar Ave East
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d105238?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Residence Inn Memphis Downtown
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d310409?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Kingsport, Tennessee
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 May 2013

Here's the bottom line. For families, I wouldn't recommend staying here. For business travel it's fine. Details: First, who charges for internet these days? You not only have to pay for access, but you have to pay for EVERY device. I might consider paying for the laptop, but then to turn around and pay for the phone or kindle or... More

Was this review helpful? Yes
See 3 more reviews by Randy_Gardner for Memphis
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
4 June 2013

We'd first like to thank you for reaching out to us regarding our Internet service. For any inconveniences you may have encountered, we deeply apologize and greatly appreciate your patience as we set up our complimentary Internet access in our lobby. Guest satisfaction is of the utmost importance to us and we thank you for giving us this opportunity to... More

1 review
2 of 5 stars Reviewed 27 May 2013 via mobile

Had to pay for wifi, no trashcan in room, chair had a hole cut out in it from either a burn or stain. Hair dryer did not work and when I called to get a replacement,I was told they couldn't find one! Restaurant manager was complaining to the head of our group that some people were not leaving tips at... More

Was this review helpful? Yes
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
29 May 2013

First, I'd like to extend my sincere apologies if your experience did not reflect the high standards of the Marriott brand. We greatly appreciate your constructive feedback and assure you that your review will be shared with our staff. Thank you for directing us to the areas that need improving and we hope you'll allow us another opportunity to welcome... More

Kingsport, Tennessee
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 26 May 2013

Check in was fine. Took quite a while but it was a busy weekend evening so we overlooked that. However it went quickly downhill. We were in town for the state soccer championships and were given this hotel as one sanctioned by the tournament and expected a family friendly experience. We were shocked to learn that not only did we... More

Was this review helpful? Yes
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
29 May 2013

Thank you for taking the time to share your experience. We hope you'll accept our sincere apologies for any inconveniences or noise disruptions that you encountered during your stay. We strive to maintain a high level of customer service and can assure you that your comments will be shared with the appropriate departments. We'd like to mention that we offer... More

New Orleans, Louisiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2013

I typically stay at the Marriott downtown while staying in Memphis for business. I decided to change it up to be closer to the airport. Won't be back. This hotel is not in a nice neighborhood. The rooms are small and the tv was ancient.. I had to place a towel under the door because there was such a huge... More

Was this review helpful? Yes
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
22 May 2013

We truly regret to learn that you were not overall pleased with your stay. Though we're saddened that we missed the opportunity to address these concerns with you at the time of your visit, we truly value your feedback and we thank you for sharing your impressions with us. More

Kingsport, Tennessee
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 May 2013

The hotel was very busy this weekend, but I had no problem with noise or service. Check-in experience was fast and friendly. Housekeeping was very nice and helpful, there was no shortage of towels and the room was very clean. The pool and exercise room were nice as well and the breakfast buffet was very enjoyable with a lot of... More

Was this review helpful? Yes
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
14 May 2013

We are delighted to learn that you enjoyed your weekend stay with us at the Memphis Marriott. Thank you for taking the time to share your impressions of our pool and fitness center, as well as our breakfast buffet. We are truly pleased that you enjoyed all areas of your visit and would like to express our heartfelt gratitude for... More

Princeton, New Jersey
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 23 April 2013

Frankly I'm pretty amazed at the mostly negative reviews. I suppose these guests are used to staying at Buckingham Palace while their companies pay for their stays. Next they'll complain about the lack of butler service. Puleeezzzzzzzzzzeeee!!!!! I have stayed at this hotel for business purposes seven times this year. It meets every business need. So what if it's a... More

Was this review helpful? Yes
See 2 more reviews by Roy C for Memphis
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
30 April 2013

As a loyal business guest to our hotel, we're truly grateful that you've taken the time to share your experience. We couldn't be happier to learn that we continue to live up to your expectations and we look forward to sharing your positive comments with our staff. We hope that you will continue to stay with us in the future,... More

Bangalore
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 19 April 2013

Looking for a place to sleep near the airport, this is the place to be. The first thing which you notice about this place as soon as you enter, is that all the furnishing are worn out. It is no different once you reach the room. The restaurant at this place is bad with hardly any choices on offer. Do... More

Was this review helpful? Yes
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
23 April 2013

Thank you for sharing your feedback. While we're pleased to learn that our close proximity to the Memphis International Airport worked out so well for your stay, it's disappointing that you felt we did not live up to the high standards of the Marriott brand. We deeply regret any inconveniences that you experienced and please rest assured that your review... More

Sacramento, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 12 April 2013

Memphis hotel standards are different than other cities. A 5 star in Memphis would be a 3 in other cities. That said, this hotel is a disaster. Read the other reviews and heed the warnings. Its old and dirty and a haven for young hoodlums. There are big black security people everywhere. What does that tell you? The maintenance sucks... More

Was this review helpful? Yes
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
18 April 2013

Feedback is always welcome and we thank you for sharing your review. It's truly regrettable that your experience did not reflect the high standards that we've set for our property and we will use this as an opportunity to strengthen our commitment to providing the best service to our guests. Thank you. More

 
 
Memphis Marriott
Check-in Check-in Check-out Check-out
 
 
Hampton Inn & Suites Memphis-Shady Grove Road
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in Memphis
Trendy
The Westin Memphis Beale Street
The Westin Memphis Beale Street 3.5 of 5 stars 451 reviews
Family-friendly
Residence Inn Memphis Downtown
Residence Inn Memphis Downtown 4.5 of 5 stars 319 reviews
Romantic
The Peabody Memphis
The Peabody Memphis 4.0 of 5 stars 928 reviews
Luxury
Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
Holiday Inn Hotel & Suites Memph... 4.5 of 5 stars 140 reviews
Show Prices ABS:HotelCheckRates-d645386?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d310409?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d114850?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1474319?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Memphis hotels
Memphis Marriott East 4.5 of 5 stars 33 reviews Courtyard by Marriott Memphis Ea... 4.0 of 5 stars 62 reviews Courtyard by Marriott Memphis Ea... 3.5 of 5 stars 29 reviews Courtyard by Marriott Memphis Ai... 3.0 of 5 stars 101 reviews
Show Prices ABS:HotelCheckRates-d98045?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d98021?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d105256?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d98020?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 134 hotels in Memphis, ranked by popularity

Been to Memphis Marriott? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Memphis Marriott

Also Known As:
Memphis Marriott East Hotel Memphis
Memphis Marriott East Hotel
Marriott Memphis
Address: 2625 Thousand Oaks Boulevard, Memphis, TN 38118
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 134 hotels in Memphis
Price range (per night): $107 - $179
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Hotels.com, Travelocity, Booking.com, Hotwire, Venere, Olotels, Agoda, Priceline, getaroom.com and Tingo so you can book your Memphis Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Memphis Marriott, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Memphis Marriott
See lowest price for your stay*
Check-in Check-in Check-out Check-out
Show Prices