When we arrived at check-in, the woman behind the counter was unfriendly and unhelpful. The manager that day was equally unhelpful. Why didn't they understand the "free breakfast" and "$25 SWA coupon" premiums I was supposed to receive? They told me I should have made my reservation with the 800 number instead of online. Huh?????? We paid to have room... More

We arrived 3 hours before check-in time and were able to check in immediately. Our room was immaculate with comfortable beds, down pillows, and lots of space for our family. Bathroom only had two sets of towels but a quick trip to the front desk solved that. That evening we enjoyed the heated pool and jacuzzi immensely. The large towels... More

Hotels need to be kept up and kept clean. Takes a lot of work and management to make sure a place is kept up. Rate 3/10 Cooks that can't make simple oatmeal by cooking it all the way reflect poorly as breakfast is an important meal. Breakfast was frankly Rated a 2/10 for uncooked Oatmeal and poorly cooked eggs. Can... More

First off, I'm not one to complain....but this just seemed to start off bad and keep going. We arrived for check in and got the key to our room and after dragging all the luggage up there the room wasn't even cleaned from the last guest ( we are talking wet towels in the floor, unmade bed and a smell)... More

Nice new-feeling room, great bed and shower...we booked it to be close to the airport and were pleasantly suprised...Cracker Barrel a 20 step walk...indoor swimming pool terrific with large towels...decent Jacuzzi to boot. Safe area and parking...just needed another person at the front desk...she was overwhelmed but helpful...

The weekend we stayed was very busy and full of youth soccer players. I was prepared for 2 noisy nights. Once the room door closed, it was very quiet. None of the usual hallway noises could be heard in the room. We slept very comfortably. I would return again!

Enjoyed my stay very much. The staff was very accommodating. Room was very clean and reasonably priced. One word of caution, breakfast is not a breakfast bar and service is a little slow so if you don't allow yourself a little more time for this you could be a little late if have a morning appointment.

We stopped over to catch our breath as we moved towards our final destination of Oxford Mississippi. The staff could not have been more attentive and friendly. They doted over my 10 year old son and had a very nice happy hour hors douvres with FREE local beer. We will be back!

I stayed in this hotel for the first time recently. The hotel is quite new and the room was very clean and nice. The front desk clerk was very nice and competent. The area where the hotel is located felt very safe and there are plenty of family restaurants at this exit. This hotel does not come with a complimentary... More