This hotel also serves as the training building for the Hospitality management-training department of the University of Memphis. The staff's attitude was inconsistent. Check-in was great, But the female employee during check-out who seems very annoyed and put out that we reported details of the problems with our room. First the good: The bed was very comfortable; there were many... More

The rooms are great, food was good and the hotel staff was very helpful. I just had a few issues with my stay. First, the pillows and comforter for the bed are so big and fluffy yet the bed was hard as a rock. This was super uncomfortable for me especially considering I am pregnant. My key stopped working halfway... More

After on overnight car trip with several young kids, this hotel was a great place to finally hit the sack. We were a little underwhelmed with the "hospitality" at this hotel run by a hospitality school, but that was a small issue. The room was very clean, and we especially appreciated that the suite was a REAL suite with an... More

This hotel is literally across the street from the University of Memphis. All rooms open to the inside so the safety factor is huge. All rooms are suites and are clean and quiet. The restaurant has a great breakfast buffet. My wife and I always stay here when in Memphis and have nothing but great things to say about this... More

Everything was great. Our room was very clean and everyone was very nice even with a very late check in. We got great service and had lots of towels and a very clean bathroom..i loved that it was a suit with two rooms and tvs so the kids and grown ups got to watch . I'd stay there again. We... More

Everything was GREAT from the staff to the food love it all.I will stay here everytimeI am in Memphis. The Young lady Ashley that checked me in was very friendly and had great customer service. Shenna checked me out and she was as lovely as Ashlye. My bed was soft as a cloud and the food was great.My watiress Verronica... More

Very well maintained. Hotel staff very friendly and helpful. Only complaint was no complimentary breakfast. Bed was very comfortable. Even though all rooms face the atrium, they are very quiet.

The place was a bit upscale for a Holiday Inn so it was a pleasant surprise but the less than average service proved it was a Holiday Inn. My key card didn't work in the room that was provided and I was told my housekeeping to just call her when I wanted to enter my room. At 8pm there were... More

I stayed at the hotel so that I would be at the University of Memphis for a business presentation the next day. I booked on my way to the hotel, so I was very surprised when the guest service associate offered me a lower price of $130. When I got there to check in, she immediately told me about the... More