assigned a room with a broken water valve for the toilet. Moved to another room even worse. Bedding not changed, holes in wall, floor was never cleaned, bugs in bathroom, had to move coffee pot from another room, service staff expected us to change the bed linens, no refrigerator, ice was on only one floor, could not get air conditioner... More

When I first walked in the hotel it looked VERY nice!! We got checked in and parked and got the cart to take our luggage in. When we got in the elevator and it started up we heard what appeared to be water slushing under the elevator. The next morning they were using a water hose and getting the water... More

Bad tv reception, ice machines not working on any floor, half a spoon of potatoes for breakfast and they didn't clean my room, even when called to do so after a long day of exploring Memphis! This motel is poorly managed and I would never recommend this motel to anybody. Spent 2 nights there and it was the worst place... More

I always check reviews on hotels before I stay. Usually if there aren't as many bad reviews as there are good reviews, I will stay anyway because I know some people are picky. Unfortunately, my husband made the reservation for this hotel for our 41st anniversary & didn't check the reviews. He was so dishearted because he tried to plan... More

This hotel is a disaster. Upon arrival I was informed that my confirmed non-smoking room was not available. I was forced to take a smoking room and no other hotels had availability. The poor desk clerk was cordial, but so overworked. I have never had to wait so long to check in. I stayed on the 4 th floor. You... More

I am a Platinum level Choice Hotel frequent traveler, so I know what should be expected. This hotel needs a serious manager to come in and right the ship. The standards are pitiful. The building requires a paint job and quality care of the building. My first concern was related to the security of the hotel. When we arrived late,... More

I stayed at this hotel on May 11, 2013. I had read previous review and was skeptical about staying there. I called to inquire about the property the lady answered all my questions with such patience, I was bringing my kids so I am was asking a lot of questions. I knew I had made a good choice. We arrived... More

I had the honor to be a guest at the Clarion Hotel 6101 Shelby Oaks Dr, Memphis, TN (May 2013) for the first time ever and I must say! The Clarion is a Total Package Hotel for the family or Business travel and stay. The Clarion comes with first class amenities; a business center (computer; faxing;printing; free WIFI internet: Complimentary... More

My wife and I recently stayed at this hotel and were going to check in prior attending an event that evening. We figured we had just enough time to drop off our luggage and continue on our way.Upon arrival we were greeted by front desk staff. The clerk gave me my room keys and we headed to our room. The... More