Clean rooms, friendly staff, evening social gathering (free cocktails and soft drinks) and free cook-to-order breakfast every morning. Beautiful lobby area with waterfall and streams running throughout, and some ducks. Nice Italian restaurant in hotel, and nice bar. Pool is a little small and only an indoor pool, but the kids loved it anyway. The Embassy was a great experience... More

Spent one night (Sunday) here when traveling westward. No problems with check-in. One of the desk personnel printed directions to Beale street which is a quick and easy drive late in the afternoon. We make it back for the end of Managers reception. No snacks left and the wine was served in plastic glasses! Room was usual nice suite although... More

If you stay longer in Memphis, this is agood hotel to stay as it offers a small flat for the usual price of a room. The suites are well equipped and cleaned and furbished daily. There is a cooked breakfast every morning with an open kitchen area where you can tell the cook directly how you would like your breakfast.... More

This is by far the most disgusting Embassy Suites I have stayed in. The place is horrible. I went to my room with my family and stepped no farther into the room than by the sofa. A gagging smell of urine overwhelmed me. I called the desk and the clerk offered to have engineering come up. "No you won't. You... More

The rooms are spacious and well-appointed but that is not the most beautiful and relaxing thing about this Hotel. The best thing about this hotel is the water streams and ponds and ducks living there. The pool area is great, the patio outside the pool is pretty, there is a game room for the kids (my teenagers loved it), and... More

Spent 3 nights here, client's choice. There is complimentary shuttle service to/from the airport however, that is only at the top of every hour (returns from the airport contingent upon arrival from the hotel); depending on when you arrive & have your luggage, you may have quite a wait. Lights & ventilation fan in the bathroom are on the same... More

My family has been staying at ES Memphis for many years. Our recent stay was just not good. The room was not clean and the sofa bed was so dirty, I refused to let my son sleep on it. I wound up sleeping on the couch itself (as a couch). Very uncomfortable. I don't enjoy paying that kind of money... More

The initial greeting my the staff was weak especially after my room wasn't ready. As a HHonors gold member I also didn't receive my welcome items. Some of the items were later hung on my door except all that was in the bag were waters which is not what I have selected as my items. The room itself was a... More

Planned an extended weekend mini vacation with my wife and 10 month old daughter. After the 6 hour drive the check in process was very smooth and the cocktails made settling in that much easier. Target is less then a minute away for items we forgot at home. Every night Robbie the bartender was fast and mixed some great drinks!... More