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BEST WESTERN Galleria Inn and Suites

2.5 of 5
8635 US Highway 64, Memphis, TN 38133 (Formerly Holiday Inn)
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BEST WESTERN Galleria Inn and Suites
Ranked #17 of 134 hotels in Memphis
4.0 of 5 stars 51 Reviews
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51 reviews from our community

    Trip type
Traveller rating
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    18
    11
    2
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Date Rating
Chattanooga, TN
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW

The hotel was clean and tidy. the front desk was very helpful especially Mamie. If you like shopping the mall was right down the street.

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San Antonio, Texas
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 May 2012

The hotel was good and clean. The Wi-Fi worked well. The breakfast had something for all tastes. The only downside is if you want to see the main tourist attractions, they are about 20 miles away. Good place to stay the A/C was too noisy to leave running and there's a fair bit of noise from the highway. The address... More

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See 2 more reviews by banga1 for Memphis
Oregon
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

This is a comfortable and friendly hotel. It is walking distance to several restaurants, and a 25 minute drive to Graceland. Our 2 queen bed suite was very spacious, quiet and the beds and pillows comfortable. It had a separate sitting room with TV, a separate sink/counter, refrigerator & microwave. There is also a sink/counter in bathroom. The only problem... More

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See 2 more reviews by Gamsilon for Memphis
Nonni Bakshi, Manager at BEST WESTERN Galleria Inn and Suites, responded to this review
21 May 2012

Dear Ms. Gamilson We at the Best Western Memphis would like to thank you for taking the time to do our survey. We also would like to thank you for the great response that you have given to our hotel. We do use all surveys as a training tool to exceed expectations of our guest. We would love to here... More

Fort Worth TX
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 April 2012

To be a Best Western Hotel, this location hasn't upgraded the beds like most other Best Westerns. My room was 523 and the beds were so old, it was obvious mgmt doesn't want to spend money to upgrade worn out mattresses. This was a double bed room. Both mattresses were sinking in the middle and after sleeping on the bed,... More

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Nonni Bakshi, General Manager at BEST WESTERN Galleria Inn and Suites, responded to this review
1 May 2012

Dear Chessieftworth--I am sorry to hear that you were dissapointed with your stay with us during your recent visit to Memphis. Our guest room beds are Simmons Westbury Plush series which we had upgraded to during our intial phase of renovation. Even though majority of our guests give us compliments on our beds, I am sorry you did not find... More

Tokyo
Senior Contributor
33 reviews 33 reviews
Reviews in 29 cities Reviews in 29 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 24 April 2012

We've driven cross-country four times and have always avoided Memphis due to concerns about safety. If you check TripAdvisor you will see that a lot of hotels, including some four and five star hotels experience auto break-ins. Not worth the hassle. This trip there was no way to avoid Memphis and I was traveling alone with my two young children... More

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Nonni Bakshi, General Manager at BEST WESTERN Galleria Inn and Suites, responded to this review
26 April 2012

Dear DragonMom--thank you for staying with us and saying such kind words about our property. I will take note on the designer comments and mention when we start our renovations again. We look forward to hosting you and your family the next time you will be passing through. In the meanwhile, if there is anything else we can do for... More

hot springs ar
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

We chose this hotel based strictly on the trip advisor reviews; Next time I will not even bother reading them. Desk attendants were extremely pleasant and friendly. Hands down, they are the very best thing this location has going for it. The hotel lobby was incredibly hot. It was not an issue of the heat being on or the air... More

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See 3 more reviews by Terri B for Memphis
Nonni Bakshi, Manager at BEST WESTERN Galleria Inn and Suites, responded to this review
21 April 2012

Dear Ms. TerryB: Thank you for taking the time to fill out our survey and let us know how we are performing--please note that all guest surveys, comment cards, concerns, and issues are shared with our entire hotel staff to provide a better guest experience. I am sorry to hear that you were less than satisfied with your stay. Our... More

Cedartown, GA
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 April 2012

The hotel was clean and comfortable. That I found coupons in a travel book made it a good value. The rooms seem to have been semi-updated. The carpet and drapes looked fairly new but tile colors in bath were outdated. I'm not a big fan of lavatory counter being separated from the bathroom, as was the case here. Have had... More

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Nonni Bakshi, Manager at BEST WESTERN Galleria Inn and Suites, responded to this review
21 April 2012

Dear Charles30125, thank you for your kind words on our hotel and staff. Please note that all guest comments, surveys, and concerns are shared by our ENTIRE staff. I am sorry to hear that you did not like the vanity layout we have in certain rooms; I agree it could be an inconvenience to some, but some families, actually request... More

Royal Oak, Michigan, United States
1 review
5 of 5 stars Reviewed 9 April 2012

Got tired on the road and stopped at the first place I saw, I consider myself lucky to have landed here. On my 2 week road trip to Corpus Christi I stayed at a lot of places from Days Inn to Hilton Gardens Houston (where the TV did not work) and this was far and away tops. Great breakfast to... More

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Nonni Bakshi, General Manager at BEST WESTERN Galleria Inn and Suites, responded to this review
11 April 2012

Dear Tim S--Thank you so very much for your kind words. Please note that we shared your comments (as with all others) with our entire hotel staff. I am glad everything was to your liking and look forward to your visit with us again. Sincerely, Nonni Bakshi General Manager Best Western Galleria Inn & Suites More

Virginia
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 March 2012

This was our third stay at the BW Galleria as we travel to Arkansas. We keep coming back to this location because of the great location right off of I-40. There is always fresh fruit and coffee available. The breakfast is supberb, the rooms clean and the staff friendly and helpful. There are lots of restaurants close by and the... More

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Nonni Bakshi, General Manager at BEST WESTERN Galleria Inn and Suites, responded to this review
28 March 2012

Dear Travelzisters--thank you so very much for your kind words. I am really glad you enjoyed your stay again with us, and we all look forward to seeing you again. Let me know if there is anything we can do for you until then. Sincerely, Nonni Bakshi General Manager Best Western Galleria Inn & Suites info@bestwesternmemphis.com More

Eindhoven, The Netherlands
Senior Contributor
27 reviews 27 reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 March 2012

Very very nice hotel. Nice large suites with seperate living area. Everything was very clean and well maintained. Wifi was good. Breakfast was good. Bed were very hard but comfy. Slept like a rock! You can hear the road a bit but it was not disturbing. About 25 minutes drive from graceland. A lot of restaurants in the neighbourhood.

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See 2 more reviews by Roger D for Memphis
Nonni Bakshi, Manager at BEST WESTERN Galleria Inn and Suites, responded to this review
14 March 2012

Dear Roger D, Thank you so very much for your kind words. We are glad you not only enjoyed our breakfast and wifi amenties but the surrounding restaurants also. We sincerely look forward to your return visit to the Memphis area, and if there is anything else which we can do for you please let us know. Nonni Bakshi General... More

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Additional Information about BEST WESTERN Galleria Inn and Suites

  • Best Western Bartlett
  • Best Western Memphis
  • Bartlett Best Western
Address: 8635 US Highway 64, Memphis, TN 38133 (Formerly Holiday Inn)
Price range (per night):* 88 AUD - 122 AUD

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BEST WESTERN Galleria Inn and Suites
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