I stayed here twice last year, was very nice and very classy. Only down fall is the swimming pool area, could do with an upgrade as very old fashioned and water has a funny smell, both times I visited. Apart from this had a very nice stay, food was great, 'Masterchef' style dishes. Would recommend visiting nearby town called Port... More

This was the third time I had stayed at this hotel in the last 10 years or so, therefore I knew what to expect. As with other reviews I would agree that some parts of the hotel are badly in need of an upgrade. However the rooms at still spacious and extremely clean and tidy. The bathroom did seem relatively... More

I stayed in the obviously once grand NWC when I was on business in Stranraer. As previous reviews acknowledge, the staff are really pleasant and attentive and the food in the restaurant is very good. Although very clean, the rooms and the rest of the hotel are in desperate need of refurbishment. I appreciate that they may not get the... More

We hav ebeen using this hotel for 10 years and it consistently delivers excellent customer service. As a family owned and run hotel nothing is too much trouble and standards are consistently excellent throughout. If you want old fashioned service and excellent food this is the place for you

We have just returned from a 2 night curling weekend here. I was glad I had read TA reviews beforehand otherwise I would have been in for a shock at how out dated the hotel was. First impressions are good as it's a fairly impressive building sitting opposite where the ferry was situated until recently. There was a kind of... More

I've stayed at the North West Castle hotel a number of times and have never been disappointed. Ok, the rooms may be showing their age ever so slightly but they are immaculate, clean and tidy. The staff have to be amongst the best in any hotel, certainly in the UK!! They are very friendly and corteous. In the dining room... More

Shabby chic in places-some of the paintings were horrific! But the staff and owners were lovely ( they only employ local staff) and the food was good. We were there on a curling weekend (they have their own curling rink) and the fixtures were very well organised. I was the only one in the pool on Sunday morning-lovely, but it... More

Stayed her with my 87 year old mother and sister for one night. The hotel staff are very friendly and kind and the food was excellent. However, I felt as though I was stepping back in time. The hotel in its day must have been very grand, however is now dated terribly. Our room was very basic and the curtains... More

Don't stay here if you like small standardised and characterless rooms, poky public areas, surly untrained staff, self-service, expensive WiFi and other extras, canned music, The North West Castle doesn't have any of these these! Go NOW - there's a special 40% off offer for January 2012 - dinner (5 course!) B & B for £57.50 pn (even less if... More