I attended the Buchanan Arms Hotel yesterday (20th May) to benefit from the use of their Spa facilities and an Afternoon Tea. Sadly, I was very disappointed. Whilst the Spa facilities were perfectly adequate, the Afternoon Tea was highly disappointing, both in quality and in service. Dry bread, virtually stale (very small) scones, poor quality caramel shortcake (presented badly with... More

Pros Friendly helpful staff Clean and in a good location (but see below for the mess after wedding receptions) Cons In the three nights, we stayed they had two separate weddings. Sick in corridors, unconscious women lying on the floors etc -awful. Pretty food served up but no vegetables. Our request for extra vegetables was ignored. No double glazing, poor... More

room was comfortable . evening meal was ok but not much of it . breakfast was brilliant and as much as you wanted.made up for evening meal . staff were helpful .

The hotel is dated by old carpets. The hallways have a funny smell, and while the furniture is new - the rest is old. Also their wifi only works in the lobby.

My daughter recently had her wedding reception here, and we had an overnight stay. one of the deals., which was very good value I just changed a couple of things.,..The dining room,lovely, meal great ,Master of Ceremonies excellent, . children were very well catered for too.. Breakfast was marvelous...staff friendly. .Fab wedding. K.McGhee..

Stayed here for a midweek overnighter. Hotel is lovely nicely furnished and clean. Staff are very helpful and friendly. Our room was right at the top there is no lift but room was large and bathroom was huge and spotless. Not much to do in village unless you like pubs and walking. Hotel has a pool and surrounding areas are... More

IDue to my job in Sports Administration I have stayed in many hotels. Without doubt this is the best yet. The staff were so friendly, nothing was too much of a trouble and the food was superb. Yes THE BEST YET

We end up staying in a room which is attached to a disabled wc and 2 worst nights. Can hear noises from the wc i have to phone up reception at midnight and complain ak if they can lock the disabled wc as we have a 6months old baby with us. We were expecting nice short break but end up... More

Went here for Sunday lunch. On arrival there were loads of people milling about the reception areas and it was somewhat chaotic. Checked where the restaurant was and was told to go in. Got in and we were standing about with several staff walking by and ignoring us, obviously preoccupied with whatever was going on with all the people about.... More