Visited this hotel on my 30th birthday and I absolutley loved it. Beautiful surroundings, verry nice rooms, all of the empoees were more than nice and helpfull. It isn't often that you will get this kind of service that they offer at this hotel. I (and my travelingcompany) can highly recommend this hotel for a visit. Thinking of going back...
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Hotel public areas ok and the place was clean although drab. Pool closed at 7.30 pm. Hot tub, no its a warm tub and only one jet worked. We stayed in room 33 which is situated next to a set of stairs and very noisey. I'm not sure if the walls are paper thin or the door is so ill...
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Dear Guest,
Thank you for posting your review on trip advisor, we appreciate the time that our guests take to leave feedback.
I do apologise that the hot tub was not in full operation during your stay, we have been experiencing some maintenance issues with the hot tub, steps have been taken to restore this to full working order, however...
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We really enjoyed our trip to the Isle Of Mull,last minute 2 day break deal,would have liked to have extended our stay but it give us a flavour of the Island,loads of interesting places to visit,but beware mostly single track roads.
The Isle of Mull hotel provided a very pleasant stay,room was clean,linen/towels changed daily.
Restaurant service was good,very pleasant...
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Dear Guests,
Thank you for taking the time to leave your feedback on trip advisor, we are pleased you enjoyed your short stay with us and look forward to seeing you again in the not too distant future.
Kindest Regards
Gemah
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We stayed here six years ago and while they might have updated the carpet, and done repainting they haven't done much about service attitudes. The first sign nothing had changed was there were no staff to help our coach driver carrying the bags into the hotel and deliver them to the rooms. Then we had a fire alarm go off...
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Dear Guests,
Thank you for taking the time to post your review on trip advisor and also for sending me a copy of your email from 2011. As you stated we were currently on annual leave at the time, and our assistant manager was covering over this period. I was pleased our assistant manager did respond to you the day...
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Lovely hotel, with nice helpful staff. Room was nice, food was great. The three course dinner for £20 in the restaurant was fantastic and great value. Swimming pool, spa and hot tub a free for guests to use and are great, modern and clean, and nearly empty through the week. All in all i would highly recommended this hotel.
Dear Guests,
Thank you very much for taking the time to post your review on trip advisor.
We are pleased you enjoyed your short stay with us and hope we can welcome you back to the Isle of Mull Hotel & Spa in the not too distant future.
Warmest Regards
Gemah
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This was our second visit, and was a deal through 5pm.com and was very good value. Apparently hotel closed over winter for a revamp, but we didn't see much sign of this, apart from some decoration and new carpets. Our room was comfortable, as were the bar and lounge areas, and the pool is great. Service was a bit hit...
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Reviewed 10 January 2011
Dear Guest,
Thank you for taking the time to post your review.
I think there has been some confusion regarding our winter closure; we were not closed for refurbishment but simply closed for the winter. During this time we took the opportunity to repaint and freshened up all the bedrooms and public areas, and carry out other essential maintenance work....
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Have just returned from two night stay and must say we were most satisfied with all aspects of our visit. The dining room was efficiently run and the food quality was good. The pool and spa facilities were excellent and the bedroom accomodation standard was pretty high. We shall return.
Dear Guest,
Thank you for taking the time to post a review of your stay.
We are pleased that you enjoyed your short stay with us and do hope that you will return again in the not too distant future.
Kind Regards
Gemah
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We went with Appleby's Coach company on 30th April 2012 (Mon) - 4th May (Fri)....As soon as we arrived the Service was very good! The receptionist was very polite & efficeint, the Bar man was very helpful when purchasing a bottle of wine to compliment our evening meal, the other staff whom were waiting on the tables etc were extremely...
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Dear Guest,
Thank you for taking the time to post your review on our hotel.
I was very pleased to read that you enjoyed your short break with us, and have passed on your comments to the rest of our team.
We do hope that you will visit us again soon and once again thank you for your review.
Kind...
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Our two night stay here was very much a mixed bag. The strong points of the hotel are its views (which were particularly nice in the excellent weather we had during our stay), the spa (which is amongst the best we have used), and the comfortable rooms/beds. I would love to have been able to stop there and give the...
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Dear Guest,
Thank you for taking the time to review your short stay with us at the Isle of Mull Hotel & Spa.
I do very much regret that you did not enjoy your stay with us, and have certainly taken on board your comments. I apologise for the omitted welcome packs in your room, and have reiterated the importance...
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We stayed here late April for a night. It was so cold when we entered the room and while trying to turn the heat up the entire heat block came out of the wall. In any case, even with the heat on max the room would not warm up. It wasn't just cool but absolutely freezing. We went up to...
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Dear Guest,
Thank you for taking the time to post a review of your short stay.
I am sorry that you found the hotel to be cold; all of our bedrooms are fitted with electric heaters, as well as having spare blankets within all wardrobes. We do not have spare electric heaters to distribute to guests, however I am sure...
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