dark and unwelcoming entrance and reception did not make for the best first impression. This was not improved by the cold rooms, no heating and the drafty sash windows, give me double glazing over "character" every time. Bathroom was filled by a giant bath, when a walk in shower would have been more than sufficient and more practical. Breakfast was... More

Travelled on a coach from Cornwall. First impressions on entering the hotel was slightly disappointing in that there appeared to be a large empty room on the right but we were huddled around a comparatively small reception area which I wouldnt have thought was a pleasant place to spend any time even for the staff - why not use the... More

just returned from a new year break at this hotel with edwards coaches pontypridd and cannot speak to highly of the accommodation excellent breakfast great choice of evening meals. very friendly staff. our waitress a petite blond really looked after us and i cannot speak too highly of her. the managers david and alison run an excellent establishment our room... More

We have just had the most wonderful weekend. Wonderful food, breathtaking views from our room of the Estuary and the warmest welcome you could possibly have. This is not a holiday, this is a second home.

We (husband and self) have just had an excellent stay at this hotel. All staff were very friendly and professional and attended to any requests immediatly. We were on the top floor and had a beautiful view overlooking the sea and bay. The room had just had a new carpet fitted. It had a slopped ceiling on one side of... More

I was part of a tour that stayed in September, we all really enjoyed our week. We had no complaints, all the staff were efficient and helpful and the food was excellent from breakfast to dinner. We shall be back and return again.

Perhaps it was because I only needed one night (as I was visiting from Stockport to be with my poorly mother-in-law) I felt the usual hospitalities weren't quite as expected from those mentioned by other reviewers. The car park so small and taken up by, I suspect, non-resident guests of the hotel, and public car parking scarce due to a... More

Room was fine (we had room 27), nice sea views on the very top floor of the hotel which you have to use a small but adequate lift to get up to if your like me, heavily pregnant and not up for climbing the stairs. The en-suite was average, your basic white suite. There was a smell in the room... More

Negatives first: Had to share tables in dining room. Very small portions of vegetables with dinner. Service in dining room was variable - not always enough staff. Entertainment was provided in the bar/lounge making it impossible to enjoy a quiet drink after dinner. Positives: Very clean. Staff eager to please. Good location. Excellent food (see veg above) with good menu... More