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Golden Sands Holiday Park

Week Lane, Dawlish EX7 0LZ, England
Hotel amenities
Golden Sands Holiday Park
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332 reviews from our community

Traveller rating
    64
    72
    51
    41
    104
See reviews for
Families
210
 
Couples
45
 
Solo
0
 
Business
2
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Pevensey, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 20 May 2013 NEW

If you have booked for this year cancel it, we booked for the 17th to the 20th may 2013 in an apartment and have just got home so ill keep it short on arrival queue of complaining people, could not find our pack/keys, wrote out new pack and got key, chalet one smelt damp and disgusting, complained, chalet two, no... More

Was this review helpful? Yes 2
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

We arrived on friday 17th May. We were given a free upgraded luxury caravan. The caravan was very clean, the night entertainment was brilliant and the kids enjoyed play ground ........we all Enjoyed the stay and will come back again soon.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 19 May 2013 NEW via mobile

Please take my advice and do not book your stay here it is the worst place I've ever been to , our first impression when we drove passed the barrier was how grubby and dated the buildings look and these were chalets and apartments .next we went into the club house as we arrived early and our faces just droped... More

Was this review helpful? Yes 1

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1 of 5 stars Reviewed 17 May 2013 NEW

Real let down,pulled up at the holiday park and my severn year old kid said"are we there yet daddy i want to go on holiday"horrible industrial area next door,golden sands????really!!the only sand i could see was the tonne bags of building sand on the industrial estate,i go on holiday to get away from stuff like this,the site should be flattened,the... More

Was this review helpful? Yes 3
Bristol, United Kingdom
1 review
1 of 5 stars Reviewed 14 May 2013

I just don`t understand some of the reviews on here, people don`t expect the Ritz, just a decent holiday park, but they won`t find it here. A park doesn`t collect 100 lowest traveller ratings without good cause, and it would have been more if they had the campsite last year, all the poor reviews on that disappeared when Peppermint was... More

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ParkHolidaysUK, General Manager at Golden Sands Holiday Park, responded to this review
17 May 2013

Thank you for reviewing us. I'm sorry to hear you didn't enjoy your stay with us. I am not sure when you were here but we have renovated some of the apartments during the winter and these are now Gold standard. Others are in the process of being painted. You are correct regarding the duvets but you can hire the... More

Chester, United Kingdom
1 review
3 of 5 stars Reviewed 13 May 2013

We were upgraded to a nicer caravan free of charge which was fantastic. The park was in a nice area close to the beach and shops. Our only issue was being greeted upon arrival by a rude receptionist who made it clear we were at the WRONG reception and that we must go to the OTHER reception to check in.... More

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ParkHolidaysUK, General Manager at Golden Sands Holiday Park, responded to this review
17 May 2013

Thank you for your review. I am sorry if you found one Receptionist rude and the others only ok as we do pride ourselves on our staff, I have spoken to our team to ensure this doesn’t happen again. We do always try to meet guests requests, although this cannot be guaranteed, so if you do return you can ask... More

Hungerford, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2013

come on haters, you want the ritz, then pay for it.... I booked a 4 day stay in a bronze caravan, for my partner myself and our dog jake, at the last min, upon arrival, the staff were epic, we wre settledin and having a cuppa in the hour, I have seen a few winges about no duvets in the... More

Was this review helpful? Yes 1
ParkHolidaysUK, General Manager at Golden Sands Holiday Park, responded to this review
17 May 2013

Thank you for this great review. All our accommodation should have duvets but cleaners do take them out to change and occasionally forget to put replacements in, I have spoken to our housekeeping team to ensure this doesn't happen again. I'm please to read you enjoyed your stay at Golden Sand and I do hope we have the pleasure of... More

Scarborough, United Kingdom
1 review
1 of 5 stars Reviewed 8 May 2013

As a dog owner I reluctantly accept having to book the budget option but the accommodation wasn't worth even the low price paid. Small TV with poor signal. Dirty skirting boards, cobwebs, dust gathered on light-pulls. Badly stained sofa and dirty carpet. No duvet in chalet and had to make do with a single for a double bed for a... More

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ParkHolidaysUK, General Manager at Golden Sands Holiday Park, responded to this review
16 May 2013

I do apologise for the cleaning issues you found and am disappointed that you say nothing was done as any issues raised are logged and signed off as the work is completed. We do have ant spray so I can not understand why this was not dealt with when reported. Unfortunately we have been experiencing some staff changes within the... More

Liverpool
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 8 May 2013

Staying here at the moment and must say have been pleasantly surprised having read some of the reviews! Check in staff very friendly, quick and helpful. The caravan, bronze as we have a dog, could be a lot better, I rewashed all of the cutlery, crockery, pots and pans as they had a greasy coating over them and I didnt... More

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ParkHolidaysUK, General Manager at Golden Sands Holiday Park, responded to this review
16 May 2013

Thank you for this detailed review. I agree that cleanliness should be to the same high standard in all our holiday homes regardless of grading. Thank you for the comments regarding the staff and I know many of them read these reviews and will be pleased to see they have received a mention. I do hope you will visit us... More

Essex
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 May 2013

We stayed at Golden Sands for a week 20th April taking 2 adults and a small dog, never again will I visit this park, horrible place expensive little shop and club house, Paid extra to book in early and first off told to come back at 4pm till I said only if they refund my money I paid caravan wasn't... More

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ParkHolidaysUK, General Manager at Golden Sands Holiday Park, responded to this review
16 May 2013

I am sorry you did not enjoy your time with us. I apologise that the receptionist did not notice your early check in on the confirmation. Many pet owners stay as there are some lovely walks in the area. The shop and bar prices we believe are competitive within the area. Thank you for the review and we appreciate your... More

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Additional Information about Golden Sands Holiday Park

Also Known As:
Golden Sands Holiday Park Hotel Dawlish
Golden Sands Holiday Park Hotel
Golden Sands Holiday Park Dawlish, Devon
Address: Week Lane, Dawlish EX7 0LZ, England
Region: United Kingdom > England > Devon > Dawlish
Amenities:
Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool
Hotel Style:
Ranked #8 of 9 Speciality lodging in Dawlish
Official Description (provided by the hotel):
Golden Sands has all the facilities you would expect from a top quality holiday park and the atmosphere is also very friendly. We have a reputation for providing some of the best holiday park entertainment around - and you can enjoy top class shows on most nights - all in the price! In fact that's one of the main reasons so many people come back year after year! ... more   less 

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