The hotel was very nice, it was let down by the restraunt service and food.
We were booked in as business class on a half board basis, our first night in the restraunt was not good.
We arrived at 18:30 and was greeted and shown to our table, we were then given two menus which were explained as follows. The...
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It is very much a business hotel with no flags or disguishing features visible from a distance from the road just small signs to follow as you get close.
We booked in only to be told the pool and spa were closed due to a ceiling collapse this had happened the day before we left but they had not bothered...
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Hi, thank you for your comments. Apologies for the inconvenience caused by our unexpected flood, and that you weren’t informed of this. In relation to the dehumidifiers we did turn these off overnight to keep disturbance to a minimum. On a positive note we are expecting our large external signs to be fitted next week. We’re glad to see that...
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We have just come back from a 4 night stay and while the location of the hotel and the room was excellent the attitude of the staff in the restuarant was appalling. We went for dinner in the hotel one night and when we asked for a table the gentleman asked if we had booked. We said that we hadn't...
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We arrived at the Radisson Blu Waterfront Hotel at midday on Saturday 5th May; although the lobby was extremely busy with a large wedding party, our check-in was processed quickly and efficiently. I did find the porter who insisted on handling our luggage a little overbearing but that didn‘t really matter.
We were given room 217 which has a bathroom...
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Dear Mildred,
Thank you for your feedback and I’m sorry that you haven’t gone away 100% Satisfied as this is our aim with all our guests. In relation to the design of the room you are right that this isn’t ideal and we do have free standing mirrors that we can give to guests however this should have been offered...
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Stayed here for a week for a family birthday - there were six of us in total and we had two suites and one business class room. The rooms were huge and very clean and the views over the harbour and bay were spectacular. Breakfast was great with a huge selection - my only complaint was that if you ordered...
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Hi Bevoirbelle14.
I’m really happy to see that you have enjoyed your stay with us overall, and that you got to take in the views. Thank you for your comments on breakfast and our staff, I will pass this on to the relevant department as, of course, a welcoming smile is part of the service we expect our staff to...
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Lovely hotel very clean room. We had a major problem with our room being woken up at 5.30 am by banging staff doors! Asked to be moved but had to wait until the 3rd night. So only 2 good nights sleep. But saying that would stay here again as the location was great for the town and ferry port.
Hi Janet, really sorry to hear that you were disturbed by the doors on a morning, we are looking into solutions to this. Please do contact us when you book with us again and we can make sure to allocate you a quiet room.
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Lovely hotel, very very clean and spacious rooms. Beds were very comfy and we got the hotel from an ebay auction so paid a reasonable price (£130 for two nights for two adults with breakfast)
Maids did a superb job and breakfast in the restaurant was quite nice. However on the second morning we got it delivered to our room...
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Hi Claireser, thanks for your lovely comments and it’s good to see you got such a good price for your stay! Our super buffet breakfast does get a lot of positive comments but breakfast in bed sounds like a great idea! We hope you can come and stay with us again and maybe even enjoy breakfast out on the terrace...
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This is probably one of the better hotels we've stayed in. We had the 1 bedroom seaview suite, very spacious and lots of room for our little girl to move around with 2 TVs. The suite had one bathroom with toilet and another toilet in a separate room. The rooms can be partitioned making them 2 separate rooms. Staff at...
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Hi TheAuBunch – thank you for your fantastic comments. We’re glad to see that we were able to make your stay enjoyable and comfortable for you and your family. It’s nice to see that our staff were able to look after your luggage while you explored town. We hope you and your little girl enjoyed Jersey and would love for...
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Hotel is very convenient for ferry users as it is only about 1/4 mile from check in/out. Also within walking distance of town centre. Rooms reasonably big but no drawers, otherwise adequate and clean with personal safe, empty bar fridge (for own use) and lovely beds. Parking free and plenty of space (May). Breakfast usual for this type of hotel...
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Thank you for your review Threetuns48, we’re happy to see that you have had a nice time with us. Sorry that there were no draws available in your room, we do have some portable draws available which we do provide for our guests, so please do ask us on your next visit if you need any extra storage. look forward...
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Got back last night from lovely Jersey. We stated at the Blu for one night (Sat to Sun). It was a lovely, clean and relaxed hotel. The only downside was the breakfast as it was self service but to be honest, wouldn't put me off coming again.
Hi James W – Glad that you had a nice relaxing stay with us! We do only offer a Super Buffet Breakfast as we like our guests to be able to have as much, or as little, as they like :) Hopefully you found the food to be tasty though and we look forward to you coming back to stay...
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