We stayed at this hotel for a week during May and we were extremely pleased with our choice of hotel from the minute we arrived. The staff were very welcoming, friendly and nothing was too much trouble for them. The room was very clean and comfortable and the maids made up our bed, emptied bins, changed our towels and replenished... More

This is a good hotel, externally looks pleasant and has good parking, hire cars on site and a good outdoor area. Reception ladies were very helpful and so were most of the staff. Breakfast was a let down, not sure where the meat came from but when we stayed i think the bangers were bargain basement, plus when we arrived,... More

My wife and I recently stayed at this hotel for one week We found hotel clean, the staff very friendly nothing was too much trouble for them The meals were lovely we would go back to this hotel again

We have just returned after a week at the Norfolk Hotel. From arrival to leaving we were treated like 5* guest. Your cases were brought up to you room after you had booked in @ receiption. The room was very clean and tidy. You had tea/coffee making items which were topped up daily. The towels in the bathroom were also... More

I enjoyed my three nights very much. Welcoming, great breakfast, good location, great place.

The Norfolk is ideally situated, a five minute walk from the High Street. The staff was really polite and pleasant. I really appreciated they accepted to postpone my stay by 24 hours as my ferry was cancelled. The man in charge of the dining room speaks English, French, and Portuguese, is really friendly and professional. My room was plain (no... More

We stayed at the norfolk hotel and found the staff very friendly and helpful.The rooms were very clean and towels were changed everyday. I would recommend this hotel very much. MRS C Walters and Mrs M Jones.

How anyone can find fault with this hotel is hard to understand. It far exceeds the 2* rating given.I have travelled to alot of places and in most found one or two staff who are happy, welcoming and go that extra mile to make the stay enjoyable. However in the Norfolk i did not encounter one member of staff who... More

Hotel as mentioned by others is a Little dated but everything extremely clean and all staff are Very friendly . If you want the Ritz luxury then pay for it !, but for what we paid this place was perfect , clean friendly nice place to stay . Would return no problem , very good location too.