Came here to stay with my mum between 18th and 21st May. Twin room was very clean and spacious with huge wardrobe. The best thing about the hotel is the very helpful and friendly staff, nothing was ever too much and everyone said hello (even the cleaners). Great cooked breakfast in the morning. Pool and jacuzzi were very nice- there... More

Booked hotel five months ago in January, have just been notified the evening before travel that they are fully booked and can no longer honour the booking. Not impressed!!

We stayed over the very damp and grey bank holiday weekend for my birthday and deliberated long and hard over which hotel in St Helier to book and to my mind, we made the right decision. It's in a residential area on a fairly busy main road and it's about a 15 minute easy walk to the town centre and... More

great hotel well run ,very helpfull staff ,good size rooms clean and nice decor restaurant staff very good , first class breakfast

Stayed for 3 nights at the Monterey. Thoroughly enjoyed ourselves. The hotel is about 10-15 mins walk from centre of St Helier which was fine for us. The hotel is spotless with friendly attentive staff. Food, especially the breakfast is delicious. The only problems we had was that our room was freezing as the heating does not come on until... More

We stayed here for a week in a superior room. The highlight is definitely the staff and the high level of service they provide. Nothing was too much trouble. The other highlight was the food, we stayed on half board and found without exception the food both at breakfast and dinner to be excellent. The indoor pool area is really... More

I have just returned from a weekend break staying at this hotel for three nights. The hotel is in an ideal location in St Helier within walking distance to the shops bars and harbour. The accommodation is good and spotlessly clean. The staff are excellent polite and welcoming at all times. We stayed half board and the food was also... More

This hotel has one brilliant plus point and that is the staff. We were a party of 50 people (hockey players of a vintage era) and nothing was too much trouble. The evening meal for all of us was tasty and good value for money with plenty for everyone. The facilities although needing a bit of a makeover were spotlessly... More

We spent 5 great days at the Monterey Hotel and found it exceeded our expectations for a 3* hotel. The location was good as there was adequate parking and was a pleasant walk into town, although I understand that there was a good bus service also. Rooms and food were excellent and the small spa helped make a very enjoyable... More