I stayed in february for 3 nights as part of a flight and hotel deal we got with british airways. Intially when we arrived at the hotel, which was undergoing renovations at that time we though our stay would be affected by this work but this wasnt the case. The room was ok, fairly standard and adequate for sleeping. We... More

The room we were allocated had a very poor view in fact make that no view as the window was frosted and had the air conditioning unit right outside. For a five star hotel the breakfast was distinctly average, soggy hash browns, rubbery scrambled egg and bacon pilied high in the serving dish -not nice. I work in a hotel... More

As soon as we arrived, we were looked after. The service was amazing, the hotel was superb, the rooms are immaculate. The spa is a credit to the Hotel. We stayed for 5 days and had a wonderful time. Well Done to the staff.

five of us stayed for four nights, and the staff could not have treat us any more special had we been royalty. Everything was perfect the rooms, the breakfast, the spa treatments, an amazing pool. We had a meal in the hotel restaurant one night and it was first class. We would not hesitate in staying in this hotel on... More

I spent seven nights here in September on honeymoon. The bed was two singles pushed together so my husband asked for us to be moved the next morning. This proved no problem. On entering the new room my husband found a gentleman having just exited the shower. Following hasty apologies we were allocated another room. The room was nice with... More

My wife & I stayed here during the summer for a few days and were initially disappointed. During prebooking I requested a nice room with a decent view. Our room was, in fact, on the ground floor next to one of the restaurants; it was extremely noisy and in desperate need of redecorating, décor was dirty and old, and our... More

We chose this as a small immediate getaway a mini moon straight after our wedding, I deliberately chose a five star hotel due to it being a special occasion. Firstly the view was amazing, the grand is situated very locally to all the shops with the main bus station a few minutes walk away. A longer distance bus ride is... More

Very enjoyable experience, all round luxury that is hard to fault. We went for a couple of days and found the hotel to be very comfortable and certainly enjoyed the champagne\ terrace bar!! Staff are very helpful and knowledgeable about the area, which these days is very hard to find!! Rooms and beds comfortable. Will be back as soon as... More

At first we were disappointed as there was work on the front of the hotel but even though our room looked over the front it wasn't a problem. The room was an upgrade and was large and roomy. The swimming pool was a good size but rather dark. If you book bed and breakfast make sure to book the restaurant... More