The hotel is new and clean and in a beautiful spot. My only negative was the breakfast--virtually nothing healthy.

We routinely stay at this hotel on our trip to visit family in the south. The hotel staff is always courteous and the hotel and rooms are very nice and clean. It is located an easy walk to the Bass Pro Shop and fairly close to the sites in Pigeon Forge and Gatlinburg. I find this hotel to be a... More

I had an excellent check in with Nicole, but the rest of the trip was horrible. Had an issue a few days straight and the manager was no help. The rooms were clean at arrival and never again. Cost way too much for the special event weekend, but wasn't worth it! Very disappointed!

Really enjoyed a restful sleep after a very long day. I agree with the other positive reviews posted here. No significant complaints; only issue was that I would prefer a stronger shower water pressure. Room and bathroom were very clean; bed was clean and comfortable; heater worked well and relatively quietly (normal noise for these units). Lighting was good for... More

Upon arriving we were welcomed by a smiling face at the counter! Nicole was very pleasant and helpful! She answered all our questions and gave us ideas of what to do and see during our trip! The room was nice but had thin walls. We could hear the neighbors! The hotel was beautiful for Christmas and breakfast was good as... More

My husband and I stayed at this Fairfield on 12/9/2011. First of all, I am very very very picky. I am very happy that it is a smoke-free hotel! The check in was great and the king room was spotless. I actually took a pair of white socks to wear while in the room and they did not get dirty!!... More

Great place to stay. It is by Bass Pro Shop and husbands were so excited to be able to walk across and the ladies could shop while the men were contented.

We have stayed at this hotel several times on one night stopovers when visiting family. We have always enjoyed our stay. Rooms are clean and comfortable. Staff is always friendly. Breakfast is plentiful and well stocked. Seating at breakfast can be a challenge because this is a busy hotel. Make reservations early if you can. The "no vacancy" sign is... More

Had wonderful stay! Staff was awesome! Place was very clean and in a convienant location. I plan on staying many many more times!