Very nice service at this Marriott. We only stayed for one night, as we were stopping to visit a friend on the way home from a long vacation/trip. Glad we stayed here, as we felt pampered. The bar had a nice menu for a late snack and drink. Nice view from the room. Fatih and Beverly were two very nice... More

Just returned from a 5 night stay. In Kville for a huge competition with about 15,000 people. The hotel was packed with kids of all ages and manners. Whatever I saw that would bother me as a business owner and staff, they took care of effortlessly and with a smile. Employees went out of their way to help. Great location... More

I travel nearly exclusively at Marriott. They've done a nice job with carpet, beds, furniture, granite in the bathroom. If you know Marriott, typical named hotels are Category 5 and higher. This one is category 4. The reason is - frankly - the building is in horrible shape. There is mold, the walls and overall structure seem 1950ish. The insulation... More

I have stayed at this marriott countless times for work. (about one time per month for the last few years) I would normally say that the staff is great even though the hotel is a little out dated. However, I came to check in at the end of a long work day and was told that the rooms I booked... More

I completed a survey form earlier today for my stay, and I indicated: this is the worst Marriott I've ever stayed at. My opinion stands. This property, according to an Internet search, was built in 1972. While it has been updated... It feels every bit that old. The rooms are poorly sound insulated with heavy traffic sounds from a road... More

Just spent a night to attend a UT graduation. Every employee was very pleasant & attentive from the man sweeping the entrance to the bar manager who personally brought a beer to my husband at the cafe before the bar was officially opened for the day. We had a room with a view of the river , which was unexpected... More

We stayed here for a UT Football game, and it was just excellent! Sorry to read about the other reviews about the other "issues". We had no such problems ,and just thought the staff was great and accommodating. We love the way they gear up for home games! Go Vols!

Stayed at the Marriott from the 18th of April till the 21st. We were treated outstanding by the staff. Stuart checked us in and our room was not ready but got us settled into the bar area and came and brought us our key cards when the room was done. We had a room on the 10th floor with a... More

The room itself was nice but when we pulled back the curtains there was mold growing the window. The view of the river was beautiful and had a lovely concierge lounge. The exercise room was in great condition and I wish I had time to use it.