We stayed here on the way home back to Texas from NYC. I found it to be a nice, clean hotel. Especially for the price. It was $80-90 less than other hotels I had priced in the area. The room was large and spacious and clean. Had a full kitchen. We only used the fridge and coffee maker. It was... More

I've never written reviews on a hotel before, because I've never felt strongly enough about a place to take the time to do so. This particular hotel, however, generated such a negative response that I feel the need to share, especially since the TripAdvisor rating is so misleading. We chose to stay at this property due to its high rating... More

We selected this property because of its easy proximity to Downtown Knoxville and an on-line special. Check-in was quick and easy thanks to India at the front desk. We were upgraded to a king room that had everything we needed for a comfortable three night stay. A large refrigerator, microwave, toaster, coffee maker, dishes, utensils and pots and pans! A... More

I stayed here for two nights for my daughter's graduation from UT. The room was clean and the bed was comfortable and Sara at the front desk was personable and professional. Will definitely stay here again!

It's always great to know that when I am on the road, I can look forward to a consistently clean and ready room. Haven't had an issue with service for the past two years I have been staying here. An extra bonus is the way they get pizzas on Tuesday nights for their guests. No hotel is perfect but it's... More

We always stay at the Merchants Dr, Knoxville Mainstay Suites on our travel back and forth to our homes in Ohio and Florida. It is an excellant place to stay. Very clean and the staff is always very professional and helpful. Especially India Dailey! She even recognizes my voice when I call. I would recommend this hotel to anyone.

The location was good. It was a spacious room with kitchen. It had a very strange odor (almost like it had been smoked in and they were trying to cover it). The tv and the remote did not work properly. The front desk girl was nice & smiling but could use some training. The cleanliness of this hotel was embarrassing.... More

We stayed here on our way back home after Easter - One of the few hotels available for 200 miles... It was a pleasant surprise. Clean room, Comfortable bed, OK breakfast with some hot items. I would stay here again. The staff was very friendly and helpful.

Very spacious rooms with a full kitchen. Close to many restaraunts. Very clean and the best staff. They are all so helpful and friendly. I have now become a loyal guest. The front desk girls, especially the weekend girls always have a smile on their face. That makes a great stay.