Walked into lobby to get two rooms. I walked right back out. The lobby smelt like sewage and looked unclean. If the main lobby was in this condition, lord knows what the rooms were like. I did not want to find out. Went to a beautiful Holiday Inn Express 17 miles away. I have stayed an many Best Westerns, but... More

I needed a hotel in Kingston Springs for a family event. I choose this hotel and was a little concerned after reading some reviews. I was pleasantly surprised when we got there. We were a little early but they were able to accommodate us with a room. The room was very nice, modern and clean. The king size bed was... More

I live within 15 miles of this hotel. I stayed here for two nights while my home was being remodeled. My room was clean and the bed ( a king), was comfortable. I read some of the other reviews and was a little concerned but was pleasantly surprised. The room was modern with granite-topped tables and a decent-sized flat screen... More

Frankly I don't remember a lot about the property. Nothing negative stands out. Must have been a typical clean, neat Best Western. We did enjoy visiting a nearby McKay's Used Books and a supper at O'Charley's. Unlikely we will stay again unless we drive to Texas again.

Well situated just off I40 at 20 miles from Nashville TN, we were impressed by the room that was very clean and confortable. We were able to have our dinner at a walking distance and breakfast was as usual in Best Western hotels; only one weak point, internet was very low and ran out several times; cannot rely on it.... More

Absolutely brilliant. This is my second time at this Hotel and I can't ask for any better service than what I have received. Nice and Clean place with very friendly staff always at your service. Food was good too. Will surely visit again.

My husband and I stayed at this hotel when we were moving to Arkansas. The front desk clerk was very rude and if asked a question, he acted like he was bothered. Told the manager in the morning, but she didn't seem too concerned. The rate for our room was 80.00 for one bed. The bed was comfortable, but it... More

I had been driving for 12 hours and finally stopped here. The clerk was super friendly and helpful. The room was clean and bigger than i thought it would be. It was easy to find off the interstate and easy to get out of. I would stay here again.

We just stayed one night on a stopover through Tennessee in July 2011 (the drop-down doesn't give that date as an option). They allowed pets which was nice for our elderly collie. We didn't hear any other dogs at the hotel at all and the carpets were better than expected for allowing pets. Breakfast was pretty bad - some kind... More