We were traveling with our 3 yo grandson, so we decided to break the trip in half. Very pleasant surprise when we walked in and found the lobby and breakfast area seasonally decorated with bunnies, eggs and an Easter garden. The staff was great, friendly, and very helpful and the suite was roomy and comfortable. The only thing we found... More

I stayed at this hotel in the summer of 2011. The experience at the hotel was fine during our stay. A couple of days after our stay, we received a $250 charge on our credit card bill. Long story short, we tried to go through the hotel manager, holiday inn corporate, and even all the way up to the holiday... More

My criteria for selecting this hotel is that it was midway on our route and had an indoor pool. Since our group included two kids and two adults and the upgrade to a suite was only $10, I chose the suite. What a good decision. The rooms were clean, spacious, and comfortable. There was plenty of room to spread out.... More

Very clean place and definitly upscale for a Holiday Inn Express.

We stayed at this hotel in June and will NEVER go back again! There was a large group of baseball players at the hotel and no one at the front desk would ask them to quiet down! They were spread all over the hotel lobby - breakfast area- everywhere! It was loud and unpleasant to say the least. The noise... More

Charged me over $350 for a single night reservation that I canceled well in advance of the change deadline. I worked for two months through the hotel directly and through Holiday Inn Express corporate but only got the run around. I made numerous phone calls and provided email confirmations of the canceled reservation but the local hotel management would not... More

We enjoyed very nice suite. This hotel has one of the nicest and well-appointed lobbies and breakfast areas. It is clear that the owners and staff take great pride in this hotel. The only drawback is that the view from the hotel is basically of an industrial/commercial area. Other than that, the friendly staff and very nice room make this... More

Had an amazing experience with the Holiday Inn Express front desk staff, housekeeping, and within the beautifully kept room! They were able to accomodate me when I realized I had neglected to pack several items for my trip. I'm wondering if they even keep an extra pair of pajamas behind that desk??!! Hot breakfast was large and tasty. Smiles galore... More

This was one of our favorite hotel stays this summer as we traveled around TN and VA. We wanted to visit Natural Tunnel State Park in VA, and the Kingsport exit is the closest big exit with many hotels etc.... The staff was very nice--from the desk clerk who checked us in to the breakfast server, everyone was gracious and... More