Overall a nice, newer hotel. This hotel is relatively new and still very clean but is already showing signs of wear - dents/marks on walls, bug smears on walls, mismatched paint touch-ups, holes in couch, tears in comforter, etc. The lobby is very spacious with two areas to recline or gather with friends. The rooms are surprisingly roomy - my... More

When I walked into the hotel the woman at the front desk looked at me as if I was a burden and risky asked "did you reserve earlier?" that's it, no hello. I asked about restaurants nearby for breakfast and the woman in the morning just shrugged and said, "I'm not sure." The hotel was new so it was in... More

I stay in this Comfort Suites frequently when I am working in the Tri-cities area. This hotel is very new and right off of the Highway, which makes for easy travel for me. The hotel is nicely decorated, very spacious, and has all of the basics. The rooms are very clean and spacious, nice TVs, sofa area, work desk, night... More

Enjoyed staying at the hotel. It is new and everything is still in great shape. Check in was efficeint and the room was nice. Two minor negative comments. The breakfast area is large and the food was well prepared, but the coffee bar is separate from the rest or the area. Good idea, but it took a bit to figure... More

Stayed one night when we were too tired to drive home after seeing the light display at Bristol Motor Speedway. Room was very clean and big! Breakfast was very nice and good selection! Front desk was very courteous and attentive! I would recommend!

All good except breakfast. Food not hot attendant did not keep coffee restocked. She had a surly attitude. Bad ending to an otherwise vey nice stay. Second stay, same as first. If they would put more attention on replenishing breakfast I would rate it very high. Bacon gone at 7:30 coffe out eggs nearly gone. request to resupply never brought... More

This is a new hotel as of last December and everything was comfortable, clean and nice. We had no problems and would be happy to stay here again.

Our family was not given towels on the fifth night of our stay at the Comfort Suites. The two previous nights, we'd had to request towels so on arrival the fifth evening, we stopped at the desk and requested towels. The desk employee (James) said there would not be any available until the morning and he could only give us... More

We stayed for 2 nights this past weekend in June, 2011. The hotel is new as of Dec. 2010. The rooms were nice and clean and the staff was very accomodating and friendly. The problem was when we all went to take our showers on the first night I realized that the bathroom had turned into a swamp. Four of... More