Residence Inn Jackson Hotel (TN) - 26 Hotel Reviews & 6 Photos

Slider19

LaGrange, Georgia

Reviewer

3 reviews

Reviews in 3 cities

“You will be amazed at the modern accusations.”

Reviewed 27 May 2012 NEW

Everything about this hotel was awesome. The modernization from the lobby to the rooms will leave you stunned. The staff was very friendly and accommodating. Great place! More

Was this review helpful? Yes

Problem with this review?

Pete45

Locust Grove, Virginia

Senior Reviewer

7 reviews

Reviews in 6 cities

1 helpful vote

“A really great place to stay”

Reviewed 6 May 2012

This is a brand new hotel and the staff is great. Lovely rooms. Very gracious to allow me to check in much before normal time. More

Was this review helpful? Yes

Problem with this review?

Thank you for taking the time to give us your feedback! We were happy to be able to accommodate you for an early check in and I am very glad that you enjoyed your stay! We are excited to be about a month away from celebrating our first birthday here and I couldn't be more pleased with my staff and... More

CruiserHoo

Lebanon, Tennessee

Senior Reviewer

7 reviews

Reviews in 2 cities

“Very Comfortable but a bit Noisy”

Reviewed 5 April 2012

This is a new hotel so it's in great shape. The rooms are very nicely appointed and laid out in a user friendly way. My room faced the interstate and it was noisy. I'm a heavy sleeper so it didn't bother me, but it bothered others in my party. If you are a light sleeper, I recommend asking for a... More

Was this review helpful? Yes

Problem with this review?

Good Day, So glad to hear you enjoyed our fire pit! It's nice to sit back and relax and catch up with great company. Thank you for taking the time out of your busy day to let us know how we are doing, it is greatly appreciated!!!!! More

lcgpalmer

Birmingham, Alabama

Senior Reviewer

6 reviews

Reviews in 3 cities

5 helpful votes

“Very nice hotel-very noisy hotel”

Reviewed 18 March 2012

The hotel was nicely furnished. We had a two bedroom suite,very comfortable beds. A very nice sitting room and kitchen with nice appliances.......but so close to the interstate and without adequate noise insulation a very sleepless night. w More

Was this review helpful? Yes

Problem with this review?

Greetings Traveler! Thank you so much for your wonderful comments concerning the furnishings of our property. Our two bedroom suites are the best, plenty of room to spread out and relax. I do sincerely apologize that the traffic noise was intrusive to your stay. A good nights rest is the best way to start your day, thank you for bringing... More

Kyprincess

Kentucky

Contributor

14 reviews

Reviews in 10 cities

18 helpful votes

“Great room but road noise was horrendous!”

Reviewed 16 February 2012

1

person found this review helpful

I really hate to give the hotel an average rating because the rooms are really good. The front desk was very nice and helpful. But, I had a room on the side of the hotel that faced the highway. The noise was so bad, I couldn't drowned it out with everything I tried. I think you would be OK if... More

Was this review helpful? Yes

Problem with this review?

See 2 more reviews by Kyprincess for Jackson

Greetings! Thank you so much for taking the time to give us your feedback, we appreciate it and it gives us the opportunity to grow. Please accept my deepest apologies for the interstate noise you experienced during your stay. I assure you we are working on a solution, resolution is underway. I would love to have you back when in... More

Blaine S

McKenzie, Tn

1 review

“A breath of fresh air!”

Reviewed 3 February 2012

Having the opportunity to truly relax at a hotel does not happen very often. Dealing with hotel staff and managers can sometimes be a hassle. Not here! I have stayed at the Residence Inn numerous times and the staff could not be any more helpful. They are quick and efficient in their check in/out process, and very friendly. Chris is... More

Was this review helpful? Yes

Problem with this review?

Thank you! Taking time out of your day to let us know how we are doing really means a lot. I'm glad you were able to relax, nothing beats a good night's rest. Thank you for choosing Residence Inn Jackson for your lodging needs. We look forward to having you back very soon!!! More

katdavistn

1 review

“Wonderful place to live ..home away from home!”

Reviewed 2 February 2012

The service and overall attitude of staff was as to be expected in the south, FRIENDLY! Me and my boyfriend were extremely impressed. Staff remembered me and called me by name and were very welcoming! The lobby was wonderful, the room was amazing! Loved the decor and comfort of the whole room. Also, loved the ihome provided. It really was... More

Was this review helpful? Yes

Problem with this review?

Your feedback is GREATLY appreciated. We pride ourselves in delivering true "southern" hospitality. The staff and I are so happy that you enjoyed your time with us. Thank you for the kind words, guests like you make our jobs fun. It was a pleasure having you in our home. Don't be a stranger, we look forward to your next visit!!!! More

JacksonPO

Jackson Tennessee

Senior Reviewer

9 reviews

Reviews in 8 cities

4 helpful votes

“Awesome, Just Like Home”

Reviewed 2 February 2012

This is truly the nicest hotel in Jackson, Its new, its design is modern, the free breakfast and dinner was adequate, the staff very polite, indoor pool, outdoor fireplace, nice exercise equipment. The only drawback is the side facing the interstate, if you can avoid, please do, but the noise from passing traffic still wasnt bad enough to keep me... More

Was this review helpful? Yes

Problem with this review?

See 2 more reviews by JacksonPO for Jackson

Thank you so much for the review and the kind words concerning our staff, we appreciate your business and look forward to having you back when in the area again. Just give us a call and we'll do everything we can to have you a room away from the interstate. Thank you for choosing Residence Inn by Marriott Jackson, TN.... More

zimbabay

san jose, ca

1 review

“Amazing hotel and staff”

Reviewed 28 January 2012

My husband and I came to Jackson to adopt our baby girl. We chose the Residence Inn so that we would have access to a kitchen and laundry. We got a whole lot more in return. This hotel is about 7 months old and the staff works diligently to keep up the quality. The rooms are great, clean and furniture... More

Was this review helpful? Yes

Problem with this review?

We are SO HAPPY that you chose us to be a part of such an amazing event in your life! A new family, how awesome is that! We are here to make the transition as flawless as possible, anything we can do to make your stay more comfortable just let us know. We are all so thrilled for you guys,... More

Spillthemoment

Redondo Beach, California

Senior Contributor

36 reviews

Reviews in 25 cities

20 helpful votes

“Should have bypassed Jackson”

Reviewed 7 January 2012

Stayed at this hotel for one night at a road trip. Since I was going to be checking in late I called to make sure that a crib would be ready for my son upon arrival. What did the person tell me on the phone? "Oh, just ask the FD to send one up when you arrive." How unprofessional, that's... More

Was this review helpful? Yes

Problem with this review?

Thank you so much for taking the time to provide me with this feedback from your stay. I would like to sincerely apologize for the inconveniences and delays in service that you experienced during your stay. I have addressed the importance of having gust requests completed prior to the guest’s arrival with the front desk. The night that you stayed... More

Residence Inn Jackson Hotel

Residence Inn Jackson

26 reviews from our community

Travellers who viewed Residence Inn Jackson also viewed

Been to Residence Inn Jackson? Share your experiences!

Additional Information about Residence Inn Jackson

Owners: What's your side of the story?

Travellers also viewed...

Explore Jackson

Free Jackson Guide

Hotels around Jackson