I normally stay at Holiday Inn Express or Staybridge. 99% of the time things are just great. THIS ONE IS NOT. All of their rooms are orange on one wall (I saw one room, was told all were that way). The curtains had swirlls and did the carpet. So I felt I was on a merry go round and got... More

Booked 3 rooms for friends and family holding this with my credit card. Informed front desk on checkin each room would be paid for by couple with a couple per room, Told no problem & credit cards scanned. On checkout, on April 29th, received No Receipts and was informed that the rooms could only be placed on My Credit Card... More

It is a smaller HIE but was very clean. The front desk staff was extremely friendly. I think there was some communication problems between front desk staff and cleaning staff. They fave us our room key and when we arrived, the cart was still outside the door. This shouldn't have been a problem, especially since the room was clean however,... More

My family and I stayed at the Holiday Inn Express as a stop during a long road trip. The staff was great! Breakfast was great! More

We recently stayed at the Holiday Inn Express in Hixson because of it's location to our family. From the time I first called to inquire about a room, until I checked out, we were treated with respect and kindness from each of the staff. Our room (320) was spacious and clean throughout our 4 night stay. Special thanks to Brenda... More

The Holiday Inn Express room we stayed in was nicely appointed, cheerful curtains, wall color, wall art. Clean, attractive bathroom with unusually nice "arty" sink. Comfortable bed. Nice staff. Coffee and Otis Spunkmeyer cookies out. The breakfast (included) was excellent -- eggs, biscuits, sausage, gravy, waffles, pancakes made in front of your eyes, cereals, yogurt, grits, sweet rolls, bagels, toast... More

My wife and I normally stay at the Hamilton Place Mall exit when we visit Chattanooga and have tried many different motels/hotels at that exit. This time we tried the Holiday Inn Express at the Northgate Mall exit off Hwy 153. What a difference! Anytime we pasted staff we were greeted with a smile and genuine hospitality. Jake (night desk)... More

I made reservations with this hotel in June for October. One week before I was due to arrive they called and canceled my reservation. I never got a good explanation about why they needed to cancel, other than they didn't have enough rooms. I had a confirmation number and had guaranteed with a credit card. I asked to speak with... More

New, Clean Great Staff. We ask if we could hold a small meeting in the Breakfast room. We were told sure and the staff offered the use of the frig for our refreshments. More