We stayed at this hotel while visiting Chattanooga. When we arrived, our reserved suite had been given away to another guest and the staff member working stated that it was a typical thing for the female that worked that day to mess up like that and he was sorry but they were booked otherwise- so we squeezed into a smaller... More

Should have known we were in trouble when MapQuest couldn't find it. Had to call the hotel for directions and even then it was difficult to find. It sits off (no on) Hwy 153 on a side street. Room was just OK but had an unidentifiable odor to it. The lobby, stairs and elevator floors were dirty. Breakfast was not... More

We had a great stay. The staff was awesome and very helpful. The pool was great and refreshing that is was warm. The kids loved that part. I would have given this hotel an excellent but you have to put your do not disturb sign up because house keeping will knock on your door even on the day you are... More

This is an excellent hotel that is conveniently located, has a great breakfast buffet and all of the staff that we came across were quite helpful and friendly. The rooms were super clean and the beds are very comfortable. Hotel, in-room coffee usually sucks, but that was even great! I would highly recommend this hotel.

Pamella Carter is the one person that made this trip and accommodations so great. She helped get the type of rooms we needed and met all our needs. The breakfast was very good. The service overall was great. The price was right. We plan to stay again in July.

Stay was great. Breakfast & snacks were great! Attended Bible conference & hot chocolate was fabulous to "come home to on the snowy, cold nights!" Room was clean & comfortable & a very good deal for the price. Jeff & Marquita were very helpful and polite with big smiles helping us get the room charges on different credit cards at... More

The stay was great. The breakfast lady Ms. Ruby was very nice. Room was clean and big nice room for family. Kristen was sweet when we checked in. The business center came in handy I left my laptop at home.

Travel to the city for a Youth Football tournamet. the staff was friendly from the moment we arrived. They made everyone feel at home and was very knowledgable about the surroundings. The morning breakfast was great. we did not have to try to move kids to feed them. they open up there conference room so that we could feed the... More

Was part of a group that stayed for a softball tournament at U Tenn Chatt. Very friendly staff, Renee and Marquita at the front desk were very helpful and witty. Ana and Beatriz did an excellent job on the room, extremely clean and it was nice to walk into clean fresh smelling room after a long day at the fields.... More