I can not say enough about the excellent service Donelle gave to one of my family members staying at this location. He was the most helpful and caring person in helping me make sure my family member was taken care of while staying there. This Holiday Inn Express is all about customer service and making sure people are taken care...
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We recently booked a block of rooms for out-of-town guests traveling to our wedding here in Gallatin, Tennessee 5/18/12. I cannot say enough about Kim D. the Director of Sales at this location. She met all our needs from our first visit, thru the booking, and all my finalization calls. She and her staff are the highest level of professionals....
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Very nice hotel. Big rooms, great staff. Rooms are CLEAN!! Would be a place to come back to. Good places to eat and shop all around.
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Recently renovated this hotel is very nice. The rooms are large but comfortable. Breakfast was nothing special but it had the basics. Really enjoyed seeing the owners Yenko Camero parked in the lobby.
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This was the nicest Holiday Inn Express I can recall ever staying in. I understand it used to be a "regular" Holiday Inn so perhaps that helps explain. The front-desk staff (Jancy) was friendly and helpful, and I don't think I had ever seen "special" Priority Club Member parking right up front before. The hotel was quiet and the rooms...
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Stayed here for 10 days on business. Staff was great, hotel was very clean and area is safe and friendly. Gym has new, modern equipment and there are numerous restaurants within a 5 minute drive. It's a bit of a drive if you have to go to downtown Nashville, but I would definitely stay here again. I travel more than...
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Dear Code3Pro,
Thank you so much for your "gem" of a review! With such an extensive stay, you can see that our commitment to guest satisfaction is no fluke. You will not be surprised to know that HIE Hendersonville, in April, ranked #104 out of more that 1,800 Holiday Inn Express hotels! This ranking is based on guest surveys and...
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very clean, friendly staff, everything a Holiday Inn is suppose to be.
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Dear johnc,
Thank you letting others know HIE - Hendersonville is an "excellent hotel"! Even though we are not located directly on the interstate, we are conveniently located. Often the money you saved by not staying downtown Nashville, is spent at one of the many restaurants or retail areas Hendersonville has to offer...not to mention the occasional "celebrity sighting" that...
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Check in was a breeze as staff was super friendly. Everything you would expect from a HI Express. Nice amenities and very clean property in great location. Can't say anything bad.
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Dear volman3,
Thank you for acknowledging our friendly staff and cleanliness of our HIE - Hendersonville. We're also pleased that you "can't say anything bad". That really says a lot about the staff and hotel! They will be glad to know all their hard work didn't go unnoticed. We hope to see you again soon!
Safe travels,
Carol Ernst
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Like most Holiday Inn Express, a good clean property. Hotel staff were friendly and helpful.
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Dear Rockglade,
We appreciate that you noticed how good a job our housekeeping does. The team takes pride in their job and it shows in their work. We are very proud of them!
Safe travels,
Carol Ernst
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The Holiday Inn is one of only two decent hotels in Hendersonville, TN. Nice place to stay. We have booked rooms there several times for visiting family. The hotel is located near the next to a YMCA, and near close to Trinity, Bluegrass CC, or First Baptist Church for weddings and receptions..... The location is less than a mile from...
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Dear mi3sonz,
Thank you for taking the time to post this wonderful review! All guest reviews are appreciated, especially when they come from someone with as many reviews as you have. We are proud to call Hendersonville home as well. Thank you for trusting us to take care of your loved ones.
Safe travels,
Carol Ernst
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