We bought tickets to a music/dinner event for a Saturday night. Our son came down with a nasty bug, so we asked about geting a credit (not even a refund) towards another show or event, and they refused. They were unwilling to make any kind of compromise, stating that we needed to give 48 hours advance notice, which is pretty...
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I am the owner of Natchez Hills Vineyard. First, I hope your son is feeling better. Second, I am sincerely disappointed you have had a bad experience. This experience does not accurately reflect the value of Customer Service that we believe in. While we do have a 48 hour cancellation policy, we do give rain checks on a case by...
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