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Homewood Suites by Hilton Memphis Germantown

3.0 of 5
7855 Wolf River Parkway, Germantown, TN 38138
Hotel amenities
Homewood Suites by Hilton Memphis Germantown
Ranked #3 of 8 hotels in Germantown
4.0 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    19
    14
    5
    4
    3
Date Rating
Round Rock, Texas
Senior Contributor
33 reviews 33 reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 13 May 2012

We moved from Austin, TX to Germantown; stayed at the Homewood Suites for 5 nights during the buying process. We chose this hotel as it was pet friendly for our indoor cat. No problems upon arrival; room was fine with the exception of the fact that we were close to the dumpsters in the back of the hotel. We didn't... More

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Auburn, Alabama
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 May 2012

Stayed a couple of nightsfor a nearby meeting. Service was great. Happy hour food was as good as I've seen (the beer was crumby but free). Convenient to just about anything you could want. The rooms were spacious clean and comfy, but like most hotels the free Internet was lousy in the evenings. More

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NY
1 review
5 of 5 stars Reviewed 25 April 2012

I recently spent 8 nights here b/c of a family medical emergency. Every single staff member was over-the-top genuinely friendly. Everyday I was asked how things were going at the hospital and were told that prayers were being sent my family's way. One day my brother-in-law left his iPad on the shuttle bus and I called the hotel and it... More

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Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 January 2012

The staff makes you feel at home. It is always a pleasure staying at this Homewood Suites. The front desk folks know me and know the type of room I prefer. The meals served for breakfast and dinner are always good and you are welcomed with a smile. The dining area is a bit small for this size hotel, but... More

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Cordova, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 16 December 2011

I promoted a event at the germantown performing arts center and this was my guest hotel. The service was outstanding the rooms were comtabile and clean and breakfast was good. When I wanted something different the Perkins restaraunt outside the front door was awesome. The staff made sure all my guest enjoyed their stay and with comfort. I was very... More

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Germantown, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 November 2011

We had a problem at our house and stayed at the Homewood Suites in Germantown for 3 months. The entire staff could not have been nicer and more accommodating. We will be using this hotel for our guests in the future. More

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Germantown, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 11 September 2011

We stayed here 2 nights while our home was undergoing some renovation. We found the staff to be delightful. Our room was everything we could have hoped for. Clean, quiet, spacious, and a great location. A lot of little extras. The breakfast was good and the happy hour was great with both food and beverages. It was a great value. More

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Augusta, Georgia
1 review
2 of 5 stars Reviewed 29 August 2011

I really tried to like this place, but there were just too many things that went wrong. The room that they stuck us in was right next to the laundry room. We had dogs, so I knew we had to be put on the first floor, but no one should ever be in a room that is right next to... More

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jas_zone01, General Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review
30 August 2011

First of all, thank you for your review of your past stay at Homewood Suites Germantown. I always appreciate hearing from our guests - including items of opportunity. I apologize that you were not happy with your room assignment during your recent trip. We do our best to make sure every guest has a reward experience at our hotel. I... More

Calhoun, Louisiana
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 11 July 2011

I have to rate this hotel as only average due to the awful breakfast. The hotel itself was clean, the beds comfortable, and the suite beautifully appointed. However, all those positives were overshadowed by the horrendous breakfast. The eggs were runny, the ham was practically un-chewable (I'm wondering if it was some sort of jerky), the breads tasteless. One of... More

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jas_zone01, Owner at Homewood Suites by Hilton Memphis Germantown, responded to this review
14 July 2011

Thank you for your feedback. We regret we were not able to provide you with the quality of food you expected. We are constantly working to improve our breakfast menu offerings and your comments will help us improve in this area. We hope you will consider staying with us the next time you are in the area. More

Birmingham, Al
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 March 2011

Where to begin???? The breakfast was disgusting. The eggs were runny, all the pastries and bread were stale. They had no Cream cheese and ALL of the milk was sour. The grounds were in horrible condition. Weeds and broken glass everywhere. The manager was never available and the front desk was not helpful. The internet went out every 15 minutes... More

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HWGermantown, Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review
7 March 2011

We at the Homewood Suites Germantown have responded to this guest by email through Trip Advisor. We are unaware of any issues that he mentioned. We have asked that he contact us to verify that he has reviewed the correct location. We pride ourselves in excellent customer service and a beautiful property. We are saddened to hear that he was... More

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Additional Information about Homewood Suites by Hilton Memphis Germantown

  • Homewood Suites Germantown
  • Hilton Germantown
  • Homewood Germantown
  • Homewood Suites Memphis Germantown
  • Germantown Homewood Suites
  • Germantown Homewood
  • Germantown Hilton
Address: 7855 Wolf River Parkway, Germantown, TN 38138
Price range (per night):* 115 AUD - 152 AUD

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Homewood Suites by Hilton Memphis Germantown
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