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All 21 Franklin hotels »

Hilton Garden Inn Nashville Franklin / Cool Spring

3.0 of 5
9150 Carothers Parkway, Franklin, TN 37067
Hotel amenities
Hilton Garden Inn Nashville Franklin / Cool Spring
Ranked #6 of 21 hotels in Franklin
4.5 of 5 stars 46 Reviews
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46 reviews from our community

Traveller rating
    25
    15
    2
    4
    0
See reviews for
Families
9
 
Couples
16
 
Solo
5
 
Business
11
 
What travellers say
  • Very nice(4)
  • Next time(3)
  • Indoor pool(3)
Date Rating
1 review
5 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

My husband and I recently stayed at the Hilton Garden Inn in Franklin, TN. When we entered the lobby, I was pleasantly impressed with the cleanliness of the entire area. The furnishings were clean, fresh, and welcoming and made me feel right at home. The desk clerk, Chardae, was friendly and helpful as she answered all my questions with the... More

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Pleasant View, TN
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 24 April 2012

My room was nice and the facilities were modern and very nice. The biggest reason I'm completing the review is to tell you about the restaurant. I had the pleasure of being served breakfast 3 mornings by Christa and Jenni. They were awesome! Bright smiling faces greeting you in the morning with coffee and a great sence of humor! The... More

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HGI Nashville Franklin Cool Springs, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review
25 April 2012

Thank you for taking the time to share your comments. Our employee's will be so happy to see they were recognized in your review. Christa and Jenni are wonderful ladies and take very good care of our travelers. We hope to see you again in Franklin soon. Again, thank you for taking the time to share your comments we sincerely... More

Atlanta, Georgia, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 March 2012

My husband and I chose this hotel based on the reviews and we stayed for two nights in the area to celebrate our 15th wedding anniversary. Very nice rooms and facility, staff were very friendly, and rooms were excellent and very spacious. Even though the hotel was full due to basketball tournaments and cheer competitions and had lots of kids,... More

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See 2 more reviews by Amy T for Franklin
HGI Nashville Franklin Cool Springs, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review
25 April 2012

Congratulations on your 15 years of marriage! Thank you for choosing our Hilton Garden Inn location to celebrate your wedding anniversary. We appreciate your kind remarks and are so happy you enjoyed your stay with us. We hope you will make our hotel your celebration location for many years to come. More

Henderson, Kentucky
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 27 February 2012

This beautifuly styled, modern, hotel was very refreshing. It was nice to find such upscale amentities at an affordable price. This is a good business plan for success in my book. The lounge was quiet and personable, and the food from the in-house resteraunt was very good. I didnt't have a chance to order room service, but, judging by the... More

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Atlanta, Georgia
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 February 2012

I stayed here on business for a few weeks and always looked forward to my return. The staff was very cheerful and accomadating. The cooked to order breakfast was awesome and well worth the room rate. The wait staff and bartender were warm and inviting along with the front desk ladies. My room was modern and well equipped. I don't... More

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New York City, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 18 February 2012
1
person found this review helpful

I am traveling across the country with my girlfriend and we came across the Hilton Garden Inn in Franklin on TripAdvisor. After looking at the ratings and photos we booked a room. The hotel is great. It is very clean, the rooms are amazing. We stayed in a King bedroom. There is a Big flat screen tv, microwave, fridge, the... More

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Madisonville, Kentucky
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We went to Nashville to celebrate 26 years of marriage. We chose the Hilton Inn because of it's location to all the shopping opportunities. I had booked a King Bed Evolution Room but was given a King Bed suite! The lobby was beautiful and gave such a feeling of peace. The staff was so friendly and the breakfast was the... More

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See 2 more reviews by suretoreturn for Franklin
Fort Myers
Top Contributor
96 reviews 96 reviews
Reviews in 51 cities Reviews in 51 cities
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

This is a fairly typical Hilton Garden Inn. The rooms were nicely decorated with a large flat screen tv. Rooms had refrigerator and microwave, free internet, and complimentary toiletries that included mouthwash and cotton balls. However, they have these supposedly adjustable beds. The settings allow you to dial from soft to firm. Well I thought it was from hard to... More

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Jackson, Mississippi
Contributor
15 reviews 15 reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

We stayed 2 nights at the Hilton Garden Inn Cool Springs in a top floor King Room for the 2011 Music City Bowl. This property was built in 2009 and looked it. The room was larger than average, was quiet, clean and had no perfume odor. The bath was extra nice with an above average hair dryer, and had a... More

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Bessemer
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 December 2011

The hotel is beautiful. The breakfast was made to order. I especially liked the unusual fireplace in the lobby. It was pretty and put out a warm welcome. The room was comfortable and very clean. Everyone in my group loved the hotel. More

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Additional Information about Hilton Garden Inn Nashville Franklin / Cool Spring

9150 Carothers Parkway, Franklin, TN 37067
Price range (per night):* 121 AUD - 264 AUD

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Hilton Garden Inn Nashville Franklin / Cool Spring
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