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BEST WESTERN PLUS Arbour Inn & Suites

2.5 of 5
6710 Ringgold Road, Chattanooga, TN 37412
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BEST WESTERN PLUS Arbour Inn & Suites
Ranked #15 of 94 hotels in Chattanooga
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55 reviews from our community

    Trip type
Traveller rating
    26
    16
    8
    3
    2
Date Rating
Milwaukee
Top Contributor
50 reviews 50 reviews
48 hotel reviews
Reviews in 46 cities Reviews in 46 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 14 May 2013 NEW

Most importantly, the hotel was clean, staff was friendly and we did get a good night's sleep. However, upon checking in, we realized we would have to put our luggage on the bed or the chair as there were no luggage racks. When requesting one at the front desk we were told - "we don't have any luggage racks." Really??... More

Was this review helpful? Yes 1
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review
15 May 2013

Dear gmadiane, Thank you so much for taking the time to provide feedback and for your loyalty to Best Western! We truly value you customer feedback and will use your comments to continually improve future guests' experience. I am so pleased that you enjoyed the comfort and cleanliness of your room as well as the friendliness of our staff. We... More

Hickory, North Carolina
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 May 2013

Having traveled with another couple via motorcycle to the TN Gold Wing Road Riders Rally, your hotel served as the "host". The rooms were lovely and comfortable. The housekeeping staff was friendly and helpful. The breakfast was delicious and plentiful with coffee always available day or night! When we would approach to ask a question the person on the desk... More

Was this review helpful? Yes 2
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review
2 May 2013

Dear Inktyme, I am so pleased to read about your wonderful stay at the Best Western Plus Arbour Inn & Suites! It was a pleasure being the host hotel for the Gold Wing Road Riders Association Spring Fling! I hope that you choose to bring your event back to Chattanooga next year, and in the meantime if your travels bring... More

Cookeville, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 April 2013

I recently coordinated a stay with a large group filling the hotel. The group feedback was completely positive. Everything the staff said they would do they did. The staff was responsive and customer oriented and all should be thanked particularly Ray, front desk, Bill, sales and Melinda, the hardest working breakfast hostess in the world always smiling and upbeat. I... More

Was this review helpful? Yes 1
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review
1 May 2013

Dear Ron J, Thank you so much for choosing the Best Western Plus Arbour Inn & Suites for the Gold Wing Road Riders Association Spring Fling! It was pleasure to be the host hotel for your event! I am so pleased to read that you everyone enjoyed their stay and we look forward to welcoming you back next year! More

Munich, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 April 2013

We were here in December 2012. Our stay was very great. Room was very nice and very clean. Price was fine, Free breakfast was good. Staff was very friendly, helpful and had great knowledge of the area. We had a really good time and enjoyed our stay.

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review
29 April 2013

Dear Carina C, Thank you so much for choosing the Best Western Plus Arbour Inn & Suites for your recent visit to the Scenic City! I am so pleased that you had a wonderful stay, and on behalf of our entire team we look forward to welcoming you back in the future! More

Westminster, MD
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 27 April 2013

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Was this review helpful? Yes 1

Review collected in partnership with Best Western

Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review
29 April 2013

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Pittsburgh, Pennsylvania
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 24 April 2013

Hotel was nearly empty but there seemed to be some internal miscommunication regarding our room. Room was large but a level below the lobby, essentially under the lobby. Found somebody's nightgown hanging on the back of the bathroom door, no shampoo in the bathroom, crumbs on the floor. So, it appeared the room was not completely cleaned prior to our... More

Was this review helpful? Yes 2
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review
26 April 2013

Dear AD L, Thank you for taking the time to provide us with your feedback regarding your stay. Our team strives daily to exceed expectations and we are terribly sorry that you were left to feel disappointed with the conditions of your guest room. I have spoken with the General Manager, the housekeeping staff, and our we have put measures... More

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 April 2013

The staff was very courteous and helpful. The room was very good and clean for the value. The location is very convenient, right off I75. The free breakfast is very good, they have eggs, sausage, yogurt, pancake, fruit, juice, milk, etc. This is one of the best free breakfast I've had. I've also enjoyed using the free Internet service.

Was this review helpful? Yes 2
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review
24 April 2013

Dear Hai D, We truly appreciate the time you have taken to write this review. We are very pleased to know that you enjoyed your stay and we will definitely look forward to having you back in the future. More

Sevierville, Tennessee
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 22 April 2013

This is a fairly large facility for a Best Western near the interstate. Check-in and check-out were quick and easy. The room was comfortable and the breakfast was OK even though the pancake warmer was broken. We attended a concert in downtown Chattanooga but find that area very expensive for what is offered and the short drive to the out... More

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review
23 April 2013

Dear Kirk_Chandler, Thank you for choosing the Best Western Plus Arbour Inn & Suites for your recent stay and for recommending your experience on TripAdvisor for other guests to potentially read. I am very pleased to read that you enjoyed your time with us and that our facilities and team ensured your stay was comfortable.We certainly look forward to welcoming... More

1 review
5 of 5 stars Reviewed 17 April 2013 via mobile

The staff were great at this hotel. The rooms were nice for the value. Free breakfast was good also and clean. We stayed one night on the way to our destination then stayed again on our return trip home. We were surprised to receive a deluxe room on the 2nd stay. Again, we were so impressed with the staff both... More

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review
19 April 2013

Dear travelinglov, Thank you so much for choosing the Best Western Plus Arbour Inn & Suites for your recent visit to the Chattanooga area and for taking the time to write a wonderful review on TripAdvisor! I am so glad that you enjoyed the comfort and value of your stay. I am also pleased that you enjoyed the complimentary upgrade... More

Stafford, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 April 2013

This was the 3rd Best Western I stayed in over the last 3 months and by far the worst. My previous experiences were great which is why I was a bit surprised at my experience here. First off the location is close to the highway but the neighborhood is a bit to be desired. Definitely a seedier part of town.... More

Was this review helpful? Yes 1
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review
17 April 2013

Dear Nicole J, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I am very sorry to read about the troubles you encountered with the room accommodations received. We appreciate your feedback as this is our best resource for improving guest services. More

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Additional Information about BEST WESTERN PLUS Arbour Inn & Suites

Also Known As:
Comfort Hotel
Comfort Hotel Chattanooga
Comfort Inn Chattanooga
Chattanooga Comfort Inn
Address: 6710 Ringgold Road, Chattanooga, TN 37412
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotels in Chattanooga
Price range (per night): 79 AUD - 111 AUD
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Best Western Plus, Arbour Inn & Suites, the newest Best Western Plus in the Chattanooga area! Relax in our oversized guest rooms or spacious 2-room suites. Easy interstate access and you are just minutes from all of the attractions Chattanooga has to offer. Start the day with our hot breakfast buffet, relax by the outdoor pool, or stay productive using our free wireless internet or 24-hour business center. ... more   less 
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BEST WESTERN PLUS Arbour Inn & Suites
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