We were staying in Nashville to celebrate our 1 year wedding anniversary. When we were checking in, I had mentioned that to gentleman checking us in. He upgraded our room to a deluxe room on the end!! The bed was huge....we are used to a queen so it was either a king or California king. The room was huge with... More

We really liked the looks of this property when we arrived. The lobby area looks very modern and clean. The staff was professional and helpful. The room was nice, with a comfortable bed, but the housekeeping staff had not fully cleaned the bathroom. This stay would have been just fine if it had not been for the location of the... More

I just wanted to take the time to thank Karen the bartender. She was very helpful in finding us things to do, as well as recommendations. She went above and beyond what most hotel barmaids would do to make there guests stay enjoyable.World class service from a world class person.

From the front desk to the restaurant staff the service is excellent. Karen and Armini are great, I stay in Nashville over a dozen times a year and this is the place I choose each time. The rooms are clean and modern. I appreciate how the folks try to ensure the stay is perfect. I want to thank them all... More

EXTREMELY CLEAN. rooms were modern although very small. front desk staff in morning was great two gentelman who were very friendly and kind. later in the evening, front desk staff was not to great. girl at desk was not so pleasant. she didnt look to busy, and i had a simple question which she snapped back very short and fast.... More

Our recent stay ay sheraton four points was absolutely a pleasure. We were in town looking for a place to relocate in mid June, the stress of the move, house hunting and traveling was completely absorbed by the great staff from the manager Brent, to the breakfast team, Cody. From the initial interaction, we simply mentioned our intentions of the... More

I did my research on Tripadvisor before booking our week at this hotel, but on the 3rd night our room had not been serviced. I contacted reception at about midnight and asked for fresh towels as a minimum. The towels we sent up and apologies and assurances that it would not happen again. The next day, same thing happened but... More

Our first room was not clean. What appeared to be nail polish had been spilled in the bathroom and maybe on the chair. There was another stain of more questionable origin on the desk chair. When we called about it, they moved us to another room immediately and that room was clean. So, I was of course bothered that they... More

We stayed here on a recent weekend trip to Nashville. Almost every hotel in the city was either sold out or ridiculously expensive so we chose the Four Points. Overall it was a very nice hotel. We had a suite which was very large and overall the hotel has a clean and sleek look. The bed was also very comfortable.... More