Had a two-week stay here. Sorely dissappointed. Rooms were noisy; loud plumbing sounds, walls are paper thin. Had to move from ground floor to top floor to escape the horrendous loud pipes in room 107. Elevator was nasty and stunk really bad. Key failed three times on third-floor room. Smells of mold coming from AC in breakfast area. Staff was... More

We stayed here one night on the way to Colorado. We have Platinum status with IHG and they did upgrade us to large room with a whirlpool and fireplace. We are not fans of in room whirlpools but did like the extra room. It also had a new flat screen TV. However, the bed was very uncomfortable (too soft and... More

Stayed here for two nights while touring the area and attending a concert at the civic center. Room was very quiet and clean. Good selection of food for breakfast. Restaurants next door including an Outback Steak House. Comfortable beds. Only negative was the dirty floor in the elevator. Also no refrigerator in room. We would stay here again if in... More

my family was asked to leave the free continental breakfast area because our 2 children were not wearing shoes!! we were sitting at a table, about half done eating, and a grouchy employee told me that it was a state law. Humiliated and embarassed in front of 25 or more other guests, we took our food to our room. when... More

I stayed in room 315 for two days. The morning of the second stay there were 30 crickets in the bathroom. When I called the manager she was not in and i was told I would receive a call by noon, That never happened. When I called back the manager was away for lunch but she would be calling me... More

Holiday Inn Express rarely disappoints and this one was fantastic! I just spent 24 days on the road and this was the best hotel of the trip. Clean, well appointed, great staff, clean guest laundry room, great breakfast.... Close to good restaurants, fast food and gas stations. Right off the freeway.

I'm usually a Hampton Inn person, but this hotel may change my mind. Perhaps I'll witch over! This hotel was about half the price of the Hampton Inn. This has the feel of a more traditional Holiday Inn, rather than a Holiday Inn Express. The lobby is expansive and the desk personnel are helpful and courteous. There's a breakfast area... More

We arrived late and when I unfolded the sofa bed (we had a suite) I was unsure as to whether or not the sheets what been changed or if it was wrinkled due to being folded up. My husband asked for new sheets anyway and I made the sofa bed. The bed was comfortable but that night and the next... More

Our extended family (a group of 10!) stayed two nights at this hotel while we visited Mt Rushmore, toured the Black Hills and other attractions in the area. We were very pleased with the rooms, the swimming pool and hot tub, the breakfasts and the very pleasant and courteous staff. An added bonus was having the laundry facilities available on... More