We were disrespected and maid ate two pieces of our pizza and stole our wedding rings along with Italian necklace. We just finished our police report and calling corporate.lied about there price. they try to charge us for damage that already existed.
We appreciate all reviews regarding our guests experiences here at Travelodge whether they be positve or negative. Every experience is important to us and without your feedback, which we take very seriously, we don't know what changes need to be made to ensure a positive experience for you. Please be assured that each concern and complaint has been noted and...
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This hote was horriable we stayed during bike week and would never stay again. The carpet was stained the shower head was so low you had to duck to take a shower.
There was mole under the bathroom shower mat which made me sick. There was a outlit in the corner or the celing not sure what that was suppose...
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So yeah was at the walmart last winter and my car got stuck in the parking lot cause of a crazy snow storm. I walked over to this place cause it was the closest and stayed the night. It was a nice, fair priced place to stay. No problems to report. They have waffles!!!
Staff at this hotel are not courteous or thoughtful.
My family and I were on vacation at Rapid City this past July 4th weekend. We arrived to Rapid City 7/1/11 night. I had made reservation on priceline.com and we were given reservation at Travel Lodge at 1313 Lacrosse St, Rapid City for 3 nights.
When we arrived at the hotel...
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I can understand your frustration with your booking, however you booked a single queen for two people non refundable through priceline and you showed up with 4 people. We were sold out of rooms with two queen beds and were not able to accomadate you. We explained to you, you would need to contact priceline to work it out. We...
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Fun staff and close to the area attractions. Rooms were nice, a little noisy but all in all very nice. Pool was small but was limited people there so it was great.
Yes we wanted to save but when it comes down to it, spend a little more for the peace of mind!!! Had to get new sheets do To hair left possibly from previous.. pillow shams Were yellow! Did get new sheets /shams... pool was a joke, 6ft was maybe 5ft! Shower head was to my neck and im 5"10!! Mildew...
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Thank you for taking the time out of your schedule to give us your feedback. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your...
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No elevator. Our room was on the third floor. Pool was nice. So was the hot tub. Hallway reeked of cigarette smoke.
Thank you for taking the time to respond. I recently just found out about this site and wanted to comment on your stay with us. I do apologize if you were mislead on our property having an elevator however we are a 2 story hotel. The next time you stay with us we will try our best to accommodate you...
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we have stayed in a few travelodges and this is the best yet clean comfotable rooms very helpful staff breakfast is ok near to wallmart golden coral and a short drive to a great chinese buffet we stayed when we arrived in rapid city to start our holiday and came back for four nights at the end
Tom on reception...
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Thank you for taking to the time to respond. Tom has been with us for many years and he is very knowledgeable about this area and very helpful. I am glad you had decided to stay extra nights with us and hope you will be back soon to see us again. Again Thank you for the great review.
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This place was cheap, but was in need of some apparent neglected maintenance. Staff were lackluster. The rooms were disgusting. Shower had a bunch of someone elses hair in it, Not sure if the sheets were washed or not. AIr conditioners are so loud you cant hear the TV over them. The carpet in the rooms made my socks dirty!!!!!
I want to firstly say I am sorry that you had a terrible stay with us. We try to strive to have cleanest room in town and thanks to reviews like yours we can better train our housekeeping staff. I do appreciate your time in reviewing our hotel and hope the next time you visit us your stay will be...
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This was my third time in the DAKOTA PINES INN. Like always, it was just perfect!
The room, the pool-area, the desk and breakfast-room (like the entire motel komplex)are clean and well cared. The rooms got just renovate.
The motel owners and staff are very friendly, helpful, and obliging.
Although beside a busy road (Wallmart, Minigolf and many restaurants nearby),...
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