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BEST WESTERN Ramkota Hotel

2.0 of 5
920 West Sioux Ave., Pierre, SD 57501
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BEST WESTERN Ramkota Hotel
Ranked #5 of 10 hotels in Pierre
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    5
    9
    3
    4
    1
Date Rating
Wyndmere, North Dakota
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 29 April 2012

Family and I stayed while at a Bull Riding Event. The girls stayed during the day and were taken to the Capitol, Mall, and who knows where else. No other hotel in the area woud treat us better. Clean rooms, great staff and great last min rate. Three night of great hotel stay. Would recommend for a family vacation or... More

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review
1 May 2012

Thank you for your response. Iam glad you and your family had a pleasant stay. I will pass your comments on to the staff. Rick Murray general Manager More

Sioux Falls, South Dakota
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

My brother's graduations was held here in our hotel room, we couldn't afford the big room, but when we went to check in and they said the room wasn't ready! what?! we told the front desk we will be there at 3 it wasn't until 430 when we checked into our room. After that we went swimming and i was... More

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review
30 March 2012

I apologize for the wait to get into your room. I have spoke with the front desk and it should have been handled differently. We will have our maintenance department check the pool area in front of rooms and have them wet vaccum periodically. Again I apologize for the inconveniences that you endured. Rick Murray general manager More

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Surprise, Arizona
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 26 February 2012 via mobile

We have eaten in the restaurant several times during visits to town and always had good experiences, but yesterday was a disaster in that my wife got food poisoning from the chicken rice soup. Are they not following proper food care practices?

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review
29 February 2012

I apologize that your wife became ill after you dined in our cafe. We didn't have any other complaints of anyone else getting sick. We heat our food to the proper temperature and cool it to 40 degrees in less than 20 minutes when refrigerating it. During this season there are alot of flu like systoms going around. Agaain I... More

Selby, South Dakota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

Great place to stay for business or pleasure! The room was comfortable and conveniently located. The whole staff is courteous and friendly from managers to wait staff. The maintenance staff also tried their best to keep the whole group satisfied with the temperature of the conference room....even though we are hard to please. They adjusted the thermostat several times without... More

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review
25 November 2011

Thank you from the staff and management for your reponse. Our staff and management have been here for an extended time and we appreciate that you chose our property. Rick Murray General Manager More

Oklahoma
Senior Contributor
26 reviews 26 reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 25 October 2011

The room seemed ok. Updated TV, room seemed clean. They have specials to fix your catch/kill as well as outbuildings to clean in and freezers. They will even fix you a sack lunch. The river runs along property. Complaints : Front desk guy was [---] Musty odor in hall. A bit pricey for what you get in Pierre SD where... More

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review
25 November 2011

Thank you for your response. We have alot of hunters and fisherman stay with us throughout the year and we try to accomadate them. I apologize for the front desk employee and the musty smell in the hallway. We will work with the front desk to ensure this doesn't happen again. The hallways have been cleaned since then. We had... More

South Dakota
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 14 October 2011

We stayed at the Ramkota while in Pierre. They all are the same. For the most part the staff was friendly. The bed was comfortable. As far as the hotel goes, it goes along with my review of the Ramkota in Aberdeen. The rooms are dated, televisions are old, wallpaper needs to be gone, and bathrooms need some work. The... More

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review
18 October 2011

I want to apologize and thank you for your comments. We are in the process of replacing televisions. The parking lot will be done this spring for sure. We have a ground water problem from the recent flooding along the Missouri River. When we start remodeling rooms we will remove the vinyl and paint our interior. Rick Murray -General Manager More

Shanty Bay, Canada
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 13 August 2011
2
people found this review helpful

my wife and i stopped here on our way to Sturgis bike week. The hotel is located on the far end of town ( hwy 14/34 ) which was great for our early morning departure. The reception hostell was excellent and friendly and couldn't have been any nicer to deal with. We had dinner in the hotel restaurant and had... More

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review
30 March 2012

Thank you for your response. I am glad you enjoyed your stay. Rick Murray general manage More

Pierre, South Dakota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 27 July 2011

I don't understand what other reviewers like about this hotel. I came here with a small group on business, and we were all disgusted by how dirty this hotel is. My tub was stopped up, and the hotel manager had to snake out the drain. The carpet smelled like a combination of dirty wet dog and sewage. The sliding window... More

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review
10 October 2011

I apologize for the condition of the hotel. We will work harder on cleanliness and maintenance of the facility. there is no excuse for this to happen and we will work harder so it does not. Rick Murray- General Manager More

Colorado
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 13 July 2011
1
person found this review helpful

We spent one night here just passing through the area on a recent road trip. It is located next to the river and across the street from a nice park, which under normal circumstances would be a plus. With recent flooding, however, both the park and river were inaccessible. The hotel itself had not been impacted by flooding, other than... More

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rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review
30 March 2012

Thank you for your response. The parks will be open this summer. The city and our hotel will be repairing damages from the after affects from the flood. Rick Murray general manager More

1 review
3 of 5 stars Reviewed 5 July 2011

Loved the room when we arrived and front desk staff very friendly. We came mainly for the kiddie pool and because family said this was the best hotel to stay at in Pierre. That said we were very disappointed to come home on night s 2 and 3 to find room exactly as we had left it with bed unmade,... More

Was this review helpful? Yes
rickmurray, Owner at BEST WESTERN Ramkota Hotel, responded to this review
30 March 2012

Thank you for you response concerning your stay with us. I apologize for the neglect of our housekeeping department. We have had classes working with the housekeeping staff to ensure this doesn't happen. The humidity problem will not happen this year with the dry conditions. Rick Murray general manager More

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Additional Information about BEST WESTERN Ramkota Hotel

  • Best Western Pierre
  • Pierre Best Western
Address: 920 West Sioux Ave., Pierre, SD 57501
Price range (per night):* 112 AUD - 130 AUD

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BEST WESTERN Ramkota Hotel
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