We visited the casino one night in Feb. but did not stay at the hotel. The casino was very smokey, and we found the staff at the casino very unfriendly. The payout was average on the slot machines. Could not find any non-smoking areas.

The hotel rooms were worn. Lack of maintenance was obvious: the door of the wardrobe containing the TV was broken, and the plastic baseboard in the bathroom was pulled from the wall. The staff at the front desk were unfriendly and seemed to be bothered by my check-in. The food in their restaurant was awful. The hallways were intermittently noisy.... More

We had a room at the Fort Randall Hotel..We were quite disappointed with room and the casino. The room was nice and clean but very out dated..The beds were comfortable but most of the help were not friendly. I would stay there again as far as being comfortable in the room but I would not visit there if I were... More

I visited South Dakota for a week in July of 2012. After Crazy Horse Mountain, The Black Hills, Mt. Rushmore and The Mammoth Site, I wanted to end the trip by visiting the Santee Sioux Museum, the Lewis and Clark Visitor Center near Yankton, and the Ponca Museum. I found the Ft. Randall hotel/casino to be perfectly located and booked... More

The staff in the restaraunt, bar, and casino as well as the store and security were very friendly and professional. On of the staff even ran across the street for me with no question or hesitation. Awesome! The front desk staff were 50/50! Some were nice and friendly while others were more interested in watching the TV. I stay there... More

We have stayed here before but I have never given a rating. We stayed here for 3 nights recently and enjoyed it. Everyone from the front desk, housekeeping, restaraunt and casino staff were very pleasant and helpful. The rooms are very clean, the food was good and you can order an alcoholic drink in the dining room (another review said... More

I have stayed there several times, only because there is nothing close. The rooms are just OK, nothing great, but usually clean. I inevitably have a time with the front desk. They are all rude, seem to think you are wasting their TV time, by checking in, and usually foul up what you ask for in a room. I have... More

I had business in Wagner & Lake Andes. The Fort Randall Casino & Hotel is located right between these two towns, so it was an ideal place to stay. I was alone on this trip, and stayed on a Wednesday night. Currently 1 person/1 room runs $59 per night during the week. I would describe the room as being comparable... More

We traveled 3 hours to the area. When we went to check in the gal at the front desk told us we did not make a reservation for a suite, even though we had. She continued on saying that she had never made a mistake before and basically told us she was right and we were wrong. She gave us... More