Check in was efficient, friendly and professional. The hotel was very clean including the hallways and my room (Room 108)...was a huge King suite. This Holiday Inn was very spacious. Location was close to restaurants and shopping. The Breakfast area was large and food options included hot items. I was planning on staying at the Candlewood Suites next door but... More

I am a big fan of HI Express properties, but I thought this one was on the low end. Staff was nice, it was really just the rooms and property itself I didn't care for. Location was fine (as good as it gets in Sumter) and right next to an Outback Steakhouse, which is good if you need to eat.... More

I am a priority club member who was traveling through sumter on my way to myrtle beach. I stopped to take a break from the long drive and to use the hotels wifi. Wow, how surprised I was at how nice "Josh" the front desk attendant was. He gave me the wifi password, walked me to the dining/lounge area and... More

We left the hotel just before 1 pm on Saturday afternoon. The cleaning cart was outside the room next door. When we came back to the hotel to change clothes about 5 pm we found that our room had never been cleaned nor did we have fresh towels. I called the front desk; they sent up towels, but no extra... More

As many hotels seem to downsize the pool, let alone provide an indoor pool, it was very surprising to find accommodations with a pool worth of doing a few laps. As large as many outdoor varieties this pool was a refreshing amenity. The suite was well designed, very clean and fresh (no lingering odors). The viewing selection was heavy on... More

Stayed one night on a business trip. The room was clean and spacious. For the price, it was above average. What takes away from the making this an excellent customer experience is the front desk staff. My husband and I checked in on Friday night, the only guest checking in at the time. Front desk seem very disinterested in us... More

Check in was efficient and professional. Hotel was clean; hallways, elevator and my room...which was a huge King suite. Some Holiday Inns use the term "suite" too loosely. This one was very spacious. Location was close to restaurants and shopping. Breakfast area is large and food options included hot items. I typically stay at the Hampton Inn next door but... More

We traveled to Sumter to attend a soccer tournament in which our grandson was participating. The Holiday Inn Express was our choice from among several hotels in this general category. The stay was uneventful -- which I consider a good thing. The foom was clean and comfortable, the wireless Internet worked as it was supposed to, and we were within... More

My wife and I decided to stay here because it was right next to Outback Steakhouse. We also prefer to stay at Holiday Inn Express since we are Priority Club members. The breakfast was awesome and the beds were super comfortable. Overall, my stay was excellent and the price was right.