Eric M, I am so happy to hear the great news about your stay! My staff is dedicated to provide the experience you described in your message and I just wanted to take a moment and say thank you for giving us such amazing feedback. These are the types of messages my Management staff uses to help encourage our team... More

Wispr, We are so glad that you were able to stay relaxed with us after a long trip. Our team has been learning more about our Brand and has begun to master the Stay Real Be You culture. The way a guest feels about our brands is created by more than just the physical product: It’s the whole experience delivered... More

I am so glad that we were able to make your experience a memorable one. Thank you so much for the positive feedback and letting us know we are on the right track of offering great customer service. See you on your next trip! Ambria Lanteigne General Manager More

Here at the Holiday Inn Express & Suites we value our guest’s opinions. Thank you so much for taking time out of your day to write about our hotel. We are glad you had such a great experience and hope to see you again in the near future. Ambria Lanteigne General Manager More

I just wanted to drop you a quick thank you message for your fantastic review. We are so glad that you enjoyed your visit and that we earned the opportunity to have you stay with us longer. I also want you to know how much we appreciate you taking the time to leave a comment for all to see sharing... More

To our valued guest, I first off want to express my thanks for your support of our business and you being our guest. I also want to express my apology for the room temperature issue. I have had maintence look into the issue and they have made the neccessary modifications to our systems to ensure this will not happen again.... More

Dear valued guest, I am so sorry for the inconvenience you experienced during your say. I personally appreciate you taking the time to bring this to my attention. I have noted your personal profile to indicate to my staff that they need to place you away from the highway on future visits. Please let me know the next time you... More

Thank you so much for the kind words and outstanding review! I am so glad that we were given the opportunity to earn your business. You guys were a pleasure to have as our guests and even though we had the mix up in the reservation I wanted your experience with us to be a memorable one. Looking forward to... More