there is one elevator that staff and resident has to use that's always hot and smelly. room was okay not what i expected. we found a bug in my bed on our last night at the hotel i called the front desk and they didn't seem to care he was telling me what kind of bug it was. could not... More

This was a last minute decision, wish I would have done a little more research. Staff is nice and friendly and beach access is nice. Location is good for young adults looking for cheaper place to stay and lots of things to do (location is good for that). Checked in late and got room right above pool, we asked to... More

Room was clean, we got in about 11:00pm at night, Front desk staff was kind Friendly and helpful. House Keeping staff was very Kind and helpful. was surprise when we got to the room that there was a Kitchen that really helped allot, just need to upgrade the kitchen appliances, everything was great Loved the Ocean view room. we were... More

This was a weekend get a way for me and my husband. We had a great time. The weather was perfect, not too hot and sunny the entire weekend. If you are used to the Hilton and places like that, then this isn't the hotel for you. It's an older hotel and could use some updates and a deep cleaning,... More

Rooms were clean but could use and update. All service was friendly but especially the cleaning staff. They gave me a hand with my luggage arriving and leaving the hotel, which is nice when hauling 2 small children with the luggage. Beach and pool were awesome. Plenty of chairs available and the pool was never too crowded. It was relatively... More

Everything we wanted was right there pools, hot tub, stove, microwave, fridge, toaster, grocery store, the ocean. Every staff member was very nice and helpful. We have never been disappointed in any of our many visits there. Great value, and location.

We recently stayed here this past wknd and it was bikers wknd. When we chexked in the front desk wasnt very helpful on twllin us how to get to our room. Our room smelled like mildew and the ac made knocking noises. We went to enjoy the hot tub and indoor pool cuz they were heated but the smell of... More

We had a great stay Sunday and Monday and part of Tuesday. When we returned from a trip to the store, we discovered that some of my medication was taken. The police were called and one of the housekeepers was a potential thief. But unfortunately, nobody fessed up. I had to spend some of my vacation time to get a... More

We took a short family vacation in May and stayed at the Sandcastle. Our rooms were decorated "happily" and we were convenient to everything we needed. We were very lucky and able to park in the parking lot near our entrance but there is ample parking fairly close by for times when they are filled to capacity. That was a... More