I stayed 2 nights from a very long drive to attend a nearby graduation. First impressions of the hotel was very solid. I arrived fairly late and the pool patio was still hoppin. My room looked pretty clean and well stocked with everything upon arrival- they did a good job with those details. I left for Chili's right across the...
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Dear Guest,
Thank you for your detailed description of your stay. I'm sorry to hear that some of our other guests were not as respectful of their shared space for the time you were both here. All feedback that we get can help us to be a better destination, so we are checking our doors to see what adjustments we...
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I booked this hotel just thinking it would be run of the mill hotel and I found a fantastic place to stay that is close to the interstate as well as many popular areas. It had great rooms and a tremendous value for the money. The hotel looks and feels new and the staff are fantastic. The breakfast was sumptuous...
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From the moment we walked in, we were impressed! The staff was welcoming and friendly -- and everything looked clean and nicely maintained. Our room was very nice with very comfortable beds! I would highly recommend this hotel for any visit to Columbia - we were there for the USC graduation and found this location had easy access to the...
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Dear guest,
Thank you so very much for taking the time to post your thoughts on our hotel. We really appreciate the compliments. Our staff takes great pride in taking care of our guests, so they will be thankful for your feedback too.
Be well,
Jeanette
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This hotel was by no means one of the worst I've stayed at; it was also not one of the best. The "big things" were right-- staff at front desk were friendly enough, room seemed generally clean, there was a decent breakfast. It was the little things that rated it down for me. They had a laundry basket just like...
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Dear Guest
I'm sorry you had such an average experience here at our hotel. I agree that the bins out by pool are not the proper equipment, and they are temporary until the correct items come in. We just wanted to make sure we had bins available. However, I must apologize for the cleanliness issues. We take all reviews seriously...
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Super clean, great service, gracious personnel. This hotel had complimentary wine/beer. The complimentary breakfast was wonderful. Can't wait to stay here again.
Dear Guest,
It was great to hear from you and thank you for the compliments. I will share them with our staff family.
Warmest Regards,
Jeanette
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Have not stayed at a Wingate for a while and was pleasantly surprised. The check in was quick and the staff were friendly and efficient. Our first set of keys did not work and were immediately replaced. The reservation was made on line and at an excellent price. The room was large and comfortable with bedding changed daily (I really...
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I had the pleasure of staying at this hotel on business for one night. Perfect location, clean, great service, quiet (although right off the Interstate). The bed, pillows, and comforter were incredibly comfortable. Great rate through Hotels.com. Nice manager's reception with free wine/beer, and complimentary breakfast. Highly recommend!
This hotel based on the review appears to be a hit or miss. The housekeeper left no soap for 2 days in a row and on the second day left my door unlocked (slightly ajar). The guests did not appear to be business people as it was kind of noisy.
Dear Ms. Rosario,
Thank you for your feedback. I'm sorry for the inconveinences that you encountered during your stay. I assure you that I have addressed this with our housekeeper that was assigned to your room so that it will not happen again. Again, I am very sorry that this was your first experience at our hotel and I am...
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I chose this hotel because of the name,and generally low reviews of other hotels in the area,access was easy,outside appearance was very nice,check in was fast and easy,the lady that checked me in was to the point with general information,nevrer smiled,and was far from friendly, the front desk and lobby area looked very nice,from here on,nothing got any better,the elevator...
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Dear Wilmer Alabama,
First of all thank you for choosing our hotel, but most of all I'l like to apologize for your less than satifactory expreience. As I hope you can see from the other reviews...this is not our normal way of doing business. I would really like to know the dates of your visit so that I can coucil...
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This hotel was our home base as we enjoyed the week with our son who was graduating from boot camp at Fort Jackson. Easy access to the highway and only about 20 minutes to the Army base, Hooah. When we weren't with him on base, we explored many of the parks and the city of Columbia. Great history and pleasant...
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Wingate by Wyndham Columbia/Lexington: Official Site
