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Sheraton Columbia Downtown Hotel

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All 92 Columbia hotels

Sheraton Columbia Downtown Hotel

3.5 of 5
1400 Main Street, Columbia, SC 29201
Hotel amenities
Sheraton Columbia Downtown Hotel
57 traveller photos
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Ranked #16 of 92 hotels in Columbia
4.0 of 5 stars 248 Reviews
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248 reviews from our community

Traveller rating
    119
    67
    39
    13
    10
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Families
30
 
Couples
56
 
Solo
35
 
Business
110
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Poor service”
2 of 5 stars Reviewed 19 June 2013 NEW via mobile

The service was poor in many aspects. I would avoid this hotel if you are on a hurry to check out to get breakfast or coffee- how can they not have coffee made at 7:30 am? Checking out was a disaster - gave them instructions the night before and they had no idea the next morning what I was talking... More

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Philadelphia, Pennsylvania
1 review
“Very nice hotel in downtown Columbia, SC”
5 of 5 stars Reviewed 18 June 2013 NEW

The Sheraton Columbia Downtown is a unique hotel, and very nice place to stay. It is comfortable and exceptionally quiet. I'm a business traveler and I've stayed there 25+ days this year. The building is in a nice downtown location, with dining, nightlife, and tourist attractions within easy walking distance. While, the entire hotel staff is first rate, Robyn Kopka,... More

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Mooresville, NC
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
“Nice Hotel in Old Bank Building”
4 of 5 stars Reviewed 13 June 2013 NEW

Good hotel in a nice location downtown Columbia. ~3 blocks to state capital and walking distance to a lot of restaurants and activities. Hotel itself is clean and nice. It's an older building so the hallways and rooms are quirky in spots, but it's a nice property. The Club Lounge is nice if you get a club level room. The... More

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Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review
17 June 2013

Thank you for your recent post on Trip Advisor. We appreciate you taking the time to let us know about your experience at our property. We do strive to keep the property tidy since we are a renovated building and always want our guests to feel that they have had great customer service from our staff. Thank you for your... More

1 review
“Great customer service”
5 of 5 stars Reviewed 11 June 2013 via mobile

Robyn at the front desk has outstanding customer service skills. Her warm smile and attention to detail make my weekly stays very welcome. Robyn has my room key ready when I hit the door and quickly fixes anything that comes up. Thanks so much , Robym.

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Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review
13 June 2013

Thank you for taking the time to post a review on TripAdvisor. We appreciate you being a valued repeat customer. It makes us very happy to hear that we have a cheerful staff that can always accomodate your needs during your stay. We look forward to serving you again in the future and thank you for choosing the Sheraton Columbia... More

Greer
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Wonderful surprise in downtown Columbia!”
5 of 5 stars Reviewed 9 June 2013

This hotel is a gem steps from the Statehouse. Great service started when I left my car curbside with a valet. Quick, courteous check in and an unexpected surprise when I got to my room. The original windows and hardwood floors from this former bank building had been preserved and the room was beautifully decorated with all white linens -... More

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Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review
10 June 2013

Thank you for posting a response on Trip Advisor in reference to your stay. We take great pride in our staff and their ability to give every guest the WOW factor they deserve here at the Sheraton. Thank you for your business and we look forward to your return upon your next trip to Columbia. More

Charleston, SC
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great People, Nice Property!”
4 of 5 stars Reviewed 8 June 2013

I made a reservation at the last minute, as the Gamecocks played a late game. The deal on the Sheraton website was better than anything on the 3rd party sites. My room was a very nice corner king. Hi-Def TV, nice bathroom, comfortable work area. Breakfast was an excellent egg white, vegetable omelet with a generous plate of fruit substituted... More

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Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review
10 June 2013

Thank you for posting a response on Trip Advisor. We are very glad to hear that our staff was friendly and accomodating. As the only Starwood property in the area we take our guests and their experiences here at the Sheraton very seriously. Thank you for choosing the Sheraton and we hope to see you again upon your next visit... More

Vancouver, Canada
1 review
“Great Platinum service”
5 of 5 stars Reviewed 7 June 2013

Vera in the Concierge lounge was friendly friendly. The staff that greeted us was quick to respond when we entered. The entire experience was wonderful. We recommend this hotel to anyone. Rooms were old but not ugly. Quite the opposite in fact. They had character! We would stay again and again. Oh, and the AC was super cold. =)

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Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review
10 June 2013

Thank you for taking the time to post a response on Trip Advisor. We value all of our guest's feedback and appreciate you taking the time to tell us about your experience. We strive for all of our guests to have an impecable experience while staying here at the Sheraton. We are glad to know that you will be returning... More

Laurens
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great staff and hotel!”
5 of 5 stars Reviewed 2 June 2013

We booked this hotel for our daughter's wedding in April on the USC horseshoe. The event planner and staff was very helpful and the hotel was very clean and comfortable. Very unique hotel and I will recommend it to my friends!

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Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review
3 June 2013

Thank you for taking the time to post a review on Trip Advisor. We are very glad to hear our staff was accomodating and made your stay memorable. We hope everyone had a special weekend. We hope to see you all again in the future upon your return to Columbia. Thank you for choosing the Sheraton and have a great... More

Reston, Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Martini in a bank vault and a comfortable bed!”
5 of 5 stars Reviewed 30 May 2013

This was our third stay in this unique up-scale hotel right in downtown Columbia. The first thing you notice is the exterior architecture which looks a lot like that scary old building in the Ghost Busters Movie....and when you walk inside you definitely feel like you just stepped back in time. The lobby of the hotel is a refurbished bank... More

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See 2 more reviews by geodoc51846 for Columbia
Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review
3 June 2013

Thank you for your recent stay at the Sheraton Columbia Hotel. We are appreciative of your high praise for our beautiful historic property. The way you described your experience is how we want every one of our guests to feel after their experience here at the Sheraton. Thank you for your business and we hope to be your hotel of... More

Windsor, Canada
2 reviews
“fabulous service beyond and above”
5 of 5 stars Reviewed 25 May 2013

We stayed here with 3 other couples as we had 4 day tickets to the Masters in Augusta, we dinned, ate and drank in the roof bar which we so loved. the hospitality room on the 6th floor was amazing, nice place to get together after our golf games, have some wine and snacks, no problem with that. The hotel... More

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Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review
28 May 2013

Thank you for your recent stay at the Sheraton Columbia Hotel. We are very pleased to here about the amazing service you received during your stay. We expect our employees to go above and beyond for all of our guests and it sounds like you received the type of service we pride ourselves for. Thank you for taking the time... More

 
 
Sheraton Columbia Downtown Hotel
Sheraton Columbia Downtown Hotel
4.0 of 5 stars 248 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Rooftop bar” (18)
  • “Room service” (8)
  • “Great location” (6)
  • “Flat screen TV” (6)
  • “Bank vault” (5)
  • “Hardwood floors” (4)
  • “Main street” (3)

What travellers search

  • colleen jackson, hilton hotel columbia south carolina

Additional Information about Sheraton Columbia Downtown Hotel

Address: 1400 Main Street, Columbia, SC 29201
Region: United States > South Carolina > Columbia
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#7 Business Hotels in Columbia
#23 Family Hotels in Columbia
Price range (per night): $141 - $238
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Columbia Sheraton

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Sheraton Columbia Downtown Hotel
1400 Main Street
Columbia, SC 29201
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