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All 92 Columbia hotels

Hilton Garden Inn Columbia / Harbison

3.0 of 5
434 Columbiana Dr, Columbia, SC 29212
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Hilton Garden Inn Columbia / Harbison
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Ranked #2 of 92 hotels in Columbia
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211 reviews from our community

Traveller rating
    160
    33
    12
    5
    1
See reviews for
Families
66
 
Couples
32
 
Solo
19
 
Business
77
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 15 June 2013 NEW

Arrived a little after 9:00 PM very tired from long trip. Guest service book in room says rom service until 10. Call guest services and was told room service ends at 9. Very disappointed. I stay in HGI regularly and have ran into unwillingness to provide service. I will not return to this HGI

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Kennesaw, United States
1 review
5 of 5 stars Reviewed 15 June 2013 NEW

I have stayed at this hotel several times. Like most Hilton Garden Inn's the hotel is very nice. The manager at this hotel encourages his staff by being a team player and being very friendly to his staff as well as to the customers. This is my place to stay when coming to this area.

Review collected in partnership with Hilton Garden Inn

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Raleigh, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 June 2013 NEW

Enjoyed our stay. The staff were extremely friendly and helpful. The rooms were nice and the bed was very comfortable. Loved the location with the Columbiana Mall being approximately a mile away. There were also several restaurants close by to choose from. Would definitely stay here again if in the area.

Review collected in partnership with Hilton Garden Inn

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Atlanta, United States
1 review
3 of 5 stars Reviewed 6 June 2013

Hotel accommodations were good. If you are using the meeting room for a large group of people 40+, do not use their restaurant. They will tell you they could sit 65, yes... if you have them sitting in couches, bar and in the business center. The lunch portion / networking event was ruined because of the lack of space.

Review collected in partnership with Hilton Garden Inn

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Seanbranch, General Manager at Hilton Garden Inn Columbia / Harbison, responded to this review
14 June 2013

Dear Ileana P, I want to sincerely apologize for the issues you experienced during the lunch for your event. Our restaurant does accommodate 48 people with no additional tables added which is what our Food & Beverage team planned for based on your guarantee of 45. Yes, we can also add tables in the restaurant and lobby bringing seating up... More

Greenville, United States
1 review
5 of 5 stars Reviewed 28 May 2013

Hilton Garden Inn was in the a great location, very close to I-26 & I-20, the Mall, and a variety of restaurants. The hotel staff was friendly...check in and check out was simple. The hotel was clean and safe. My room was quiet and very comfortable. Breakfast the next morning was very tasty! Only there for a night but would... More

Review collected in partnership with Hilton Garden Inn

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south carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013

I visit this hotel frequently and always find it to give exceptional service. The rooms are clean and comfortable. The staff is more than accommodating. Location is great, within walking distance to the Columbiana Mall and great restaurants. A five star rating!!

Review collected in partnership with Hilton Garden Inn

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Seanbranch, General Manager at Hilton Garden Inn Columbia / Harbison, responded to this review
28 May 2013

Dear Danish11, I would like to personally thank you for your continued loyalty for our hotel. Your glowing review and kind comments are most appreciated which makes our jobs so rewarding. We will always stand ready to serve you when you are with us. Please let me know if I can ever be of personal assistance to you. Again thank... More

Greenwood, South Carolina, United States
1 review
5 of 5 stars Reviewed 19 May 2013

Great Location...., Lots of attractions, Lots of shopping, and convenient to I-26 & I-20.. We had folks from across the Southeast and Midwest in for a wedding and held the reception in the hotel. Stephanie was helpful from day 1 in planning the venue and menu, and the hostess staff was friendly and accommodating of every request. Jennifer, Ashley, and... More

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Seanbranch, General Manager at Hilton Garden Inn Columbia / Harbison, responded to this review
28 May 2013

Dear Mike A, We are ecstatic to know that your daughter's wedding reception went so well. Both our Sales Department and our F& B Team focus on your every need to ensure all details for your event goes off without a hitch. All of the employees you mentioned who were involved truly care about the level of service we provide... More

Cambridge, Massachusetts
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 14 May 2013

I am giving this four stars because every single staffperson we encountered went so out of their way to help with a smile. Otherwise it is a good clean property but nothing exceptional and carpets are a bit worn, sandwiches at the restaurant not particularly good. I had accidentally booked two rooms for myself and they were kind enough to... More

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Seanbranch, General Manager at Hilton Garden Inn Columbia / Harbison, responded to this review
28 May 2013

Dear Evvie_Cambridge, Thank you for taking the time to recognize our team's dedication to customer service at the highest level. As you mentioned in your review it is a sincere part of our core values to serve our guests with a smiling face and genuine interest for the satisfaction of your stay. You will see that this will be extremely... More

Chapin, South Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 11 May 2013

My associate from Florida stayed here for two nights. I met with her both mornings for a couple of hours in the breakfast area before we went out to see clients. Caroline, Ashley and Jennifer were terrific!! They took really wonderful care of us while being friendly and funny to chat with. I will highly recommend this hotel to any... More

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See 2 more reviews by Kathie R for Columbia
Seanbranch, General Manager at Hilton Garden Inn Columbia / Harbison, responded to this review
14 May 2013

Dear Kathie R, Thank you for recognizing the service you recently experienced during your mornings with us at breakfast. As you mentioned, Caroline, Ashley, and Jennifer are some of our hotel's best ambassadors. If you are local, I would encourage you to come back to join us for breakfast, dinner, or to have a drink at the bar anytime. We... More

Franklin, Tennessee
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 May 2013 via mobile

Typical Hilton garden hotel. The front desk was always friendly and the waitstaff at breakfast always smiled and did whatever to make the morning start the day in a happy way. The location is about 10 minutes from the university with ample parking and many restaurants in the nearby vicinity. A good place to stay.

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See 2 more reviews by Tom W for Columbia
Seanbranch, General Manager at Hilton Garden Inn Columbia / Harbison, responded to this review
28 May 2013

Dear Tom W, Thank you for taking the time to make a review about your recent stay at our hotel. As you noted our hotel is very convenient to everything in the Columbia area including the University of South Carolina, located just minutes away. Friendliness and a true willingness to serve our guests will always be experienced when you are... More

 
 
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Additional Information about Hilton Garden Inn Columbia / Harbison

Also Known As:
Hilton Garden Inn Columbia / Harbison Hotel
Hilton Garden Inn Columbia / Harbison Hotel Columbia
Hilton Garden Inn Columbia
Hilton Columbia
Columbia Hilton
Address: 434 Columbiana Dr, Columbia, SC 29212
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#2 Business Hotels in Columbia
#2 Family Hotels in Columbia
Price range (per night): $97 - $185
Hotel Class:3 star (3*)
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