now this place knows how to treat a guest, Best hotel breakfast yet. Alot of hotels offer you a water for being a platnum member, some dont even notice, This place really goes all out to show you appriciation. I will stay here anytime i am in town in the future.

I just came back from a ski trip where we stayed at The Crowne Plaza in Reading, PA. As someone who works in hospitality, I give kudos to the staff for doing a job well done. Before we got off the bus, we were welcomed by Steve the cheery and funny FOM. After we got off the bus, it seemed... More

We have a reservation for the end of March for nights. Booked an "Executive King Room" which I confirmed is one of the rooms in the "Tower Section". I had some questions about the room and asked the the IC Hotels Group live chat function - she answered them quickly, but my husband said I should check with the hotel... More

We took a bus trip up for a ski trip. As soon as we arrived the general manager was at the front entrance of the hotel greeting us as we entered the lobby. Once in the lobby a staff of about 6 to 8 people were there to direct you to your room location. This was a first for me... More

When we checked in, I told the desk attendant that we had made reservations for a pet room. He told us he was giving us a room in the tower, one of the better rooms. When we got to the room, we were very pleased. It was a lovely room, good atmosphere, clean, just what you wanted for the price.... More

I was in town for some tests at a local hospital and needed to stay overnight. The Crowne Plaza looked like a good deal and I was right. I arrived at the hotel early and the desk clerk really did his best to get me into a room. Unfortunately, I had to wait until housekeeping did the cleaning but I... More

In less than 24 hours this hotel found many ways to impress me. Everything from checking in, to requesting more towels, to breakfast and walking out the door was easy and pleasant. Every hotel employee was nice and friendly and responded immediately to any request I made. After checking out I was walking out to my car and a hotel... More

My wife and I wanted a get away but didn't have time so we just checked into the Crown Plaza here close to home and it impressed me. The staff was great there was entertainment in the lounge and it made for a real nice weekend.

We spent one night at the Crowne Plaza Hotel in mid-January. It's set high on a hill, so is easy to locate, even for those unfamiliar with the area. It's convenient to restaurants and strip shopping areas, with a large mall also close by. The hotel staff and particularly the general manager, were very friendly and helpful. Our room was... More