I stay at alot of Holiday Inn properties. I am a platinium member of their priority points club. That being said, I expect great service. We arrived early. We left since our room was not ready, we left and returned near 2 PM. Again we were told our room was not ready. I reminded the clerk that one of the... More

I have had the pleasure of three road trips to Florida and North Carolina this winter. Each time we passed through Wilkes Barre and stayed at the Holiday Inn Express Hotel. I cannot praise this hotel enough. The staff are so friendly, they have a shuttle that took us to the restaurant of choice and picked us back up when... More

We stayed at this property on a Saturday night during ski season. The hotel was far from full, but there were numerous other skiers. Sno Mtn (formerly 'Montage") is nearby. We went to a concert at the Kirby Theater in Wilkes Barre on Sat evening. Again, very convenient. There is no restaurant on site. In fact, finding a place to... More

This was the last day of holidays before getting home. It was hard to find on our GPS but we more or less stumbled on it as the sign is huge. We were greeted as Platinum members and had a choice between some snacks or 500 bonus points. We took the points. The room was on the 5th floor and... More

We came to Wilkes-Barre for a comedy show and needed a place to stay 1 night. When we checked in, we were greeted with delicious chocolate chip cookies. The rooms had recently been renovated and were clean and comfortable. We appreciated that the hotel was quiet. If we need to return to Wilkes-Barre, we would stay here again since it... More

We stay in a lot of the Holiday Inn Express hotels when travelling. Always know what you are going to get and the Priority Club gives us a number of free nights. Stayed here December 23 and we had some minor issues. The primary one was that the heat would not shut off. We like it cooler to sleep and... More

We were in from out of town for a wedding held a few miles away. When we arrived we were greeted warmly ,asked if there was anything they could do to help with our stay. We found the hotel clean,comfortable, and in a decent area. We arent fancy diners so we found a small restaurant/bar just down the road where... More

Stopped in Wilkes-Barre for a one-night stay during a 16 hour road trip. Used some reward points so ended up paying only $40 for the night. The hotel was very clean and comfortable. Large beds with nice pillows. Bathroom was very clean. The only strange thing was there were no towel bars other than the one hook on the back... More

I had reserved two rooms on a family trip for my niece's college homecoming. This Holiday Inn Express was on the "special rate" list of accommodations provided by Misericordia University. As a requirement to obtain the special rate, you had to contact the property directly to make your reservations, which I did, and in doing so, received a confirmation number.... More