Was very happy with our stay and would have given 5 out of 5 had it not been for an A/C issue. The A/C is hotel-controlled and the thermostat in the room basically controls on/off. The room never went below 76 all night long making for a sleepless night. Otherwise, the room was huge with a large bedroom, decent-sized living...
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Hello Beachbumguy_9, Thank you very much for taking the time to share your experience!! I’m extremely happy to hear that my team took such great care of you during your stay here in Wilkes-Barre. I’m also glad to hear you found the features/amenities and size of the room to your liking. I appreciate your feedback with our A/C unit and...
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All suites that were roomy with separate bedroom. Full kitchen a plus when staying a few days. Roomy area for free breakfast with good selection including Jimmy Dean breakfast sandwiches. Not a good selection of fresh fruit while we were there but it was midwinter. Good online price. Clean with good service when extra towels were requested. Kids loved the...
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On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words regarding our hotel.
We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable...
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We just got back from our overnight stay. We were skeptical at first but found the hotel to be very clean. The rooms were huge, definitely liked the seperate living room. There is a free hotel shuttle that we used to go to the casino and it was very quick when we ordered it and picked us right up when...
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Hello, Thank you for your feedback regarding you stay at the Host Inn. We're excited for your next visit and hope to see you soon.
Anthony S. Ramirez
General Manager
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First, I have read that the location of this hotel is very hard to find. I can see that, but originally being from the W-B area, I knew right were it was. We were in town visiting an ill relative and just needed a place to stay for the night with our three children. We loved the fact that the...
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We are in receipt of your complaint and we’re in the process of reviewing
it. I want to thank you for taking the time to bring this matter to my
attention.
I want you to know that the concerns of our guests are taken seriously. They
tell us what we're doing right, what we're doing wrong and how we can...
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We had to stay here for a couple of nights due to a power outage courtesy of Hurricane Irene, and the staff were as nice as could be even in the midst of alot of out of state refugees. We were able to bring our dog for only $15/night and we had a 1 bedroom suite with full kitchen, which...
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Hello, The entire month of September was a challenging time for all of Wilkes Barre and surrounding areas. It was great as a community to work together for the greater good and help others in need. As GM, due to the circumstances, I'm glad we were able to assist displaced families during this troubling time.
Anthony S. Ramirez
General Manager
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We recently stayed here for 3 nights to escape New York and Hurricane Irene. It was a hastily and poorly researched booking and we didn't have high hopes, but we were pleasantly surprised. It was a little difficult to find, tucked away behind the Marriott on a major road. The front desk staff were very helpful.
The room was a...
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Hello, Thank you for your kind words and feedback.
we strive to make our guets exprience a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices.
Thank you again and hope you return in the future.
Anthony S. Ramirez
General Manager
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We really love staying at the Host Inn. It's tucked away behind a TGI Fridays, and shares a lot with a Marriott. Rooms are reasonably priced, the pool is large, tons of stuff around (mall, shopping plazas, food, etc). They have rooms with separate bedrooms and also larger rooms with jacuzzis in them. The rooms are always neat and clean,...
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Thank you for choosing our Host Inn for your recent stay in Wilkes-Barre. We appreciate your patronage and hope that you will give us the opportunity to serve you again.
It is our goal to make every guest’s stay with us enjoyable, which is why your feedback is so important. Thank you for being honest about the quality of your...
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We stayed at this hotel over the Christmas Holliday. It'a a very clean hotel with a lot of space. Makes you feel at home. Probably one of the best in the Wilkes-Barre area.
Thank you for the positive feedback. We hope to see you in the future.
Anthony S. Ramirez
General Manager
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I came in to a packed town with no reservation and called from the mexican restaurant with mariachis playing in the background. The clerk was veeerrrry patient with me and got me set up (it was really loud just when I called).
I got checked in and found everything clean, lots of channels on the TV, a large fridge, dishes...
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Hello, Thank you for your feedback as we will continue to strive for excellence. Guests satisfaction is our number one priority and we hope to see you return in the near future.
Anthony S. Ramirez
General Manager
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I stayed here for two nights in June 2011 and found it to be acceptable to me as a business trip. I had a big suite with a full kitchenette and the beds were very comfy. Free breakfast was not particularly great but it was passable....front desk staff nice and helpful.
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