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All 17 Wilkes-Barre hotels

Quality Inn and Suites Conference Center

3.0 of 5
880 Kidder Street, Route 115 and 315, Wilkes-Barre, PA 18702
Hotel amenities
Quality Inn and Suites Conference Center
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52%
Ranked #14 of 17 hotels in Wilkes-Barre
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48 reviews from our community

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Augusta, West Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 15 June 2013 NEW

I have stayed at many Quality Inn properties and this is by far my worst experience. The were gaps all around the door, drink spills on the desk, stains on the comforter, bathroom tub/shower was stained and dirty and the shower mat had a sour smell that was horrible. Ended up leaving the motel and staying elsewhere.

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See 2 more reviews by Jason G for Wilkes-Barre
Quality_Inn_WB_GM, General Manager at Quality Inn and Suites Conference Center, responded to this review
17 June 2013

Hello Jason. I have read your review of your experience at the Quality Inn & Suites Wilkes-Barre and I am "Dissappointed" as well. There are no valid reasons to give for the condition of the room that you were checked-into. The room you described is not up to our normal standards and I am very sorry that you had this... More

Petersburg PA
Top Contributor
123 reviews 123 reviews
87 hotel reviews
Reviews in 85 cities Reviews in 85 cities
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 3 June 2013

Attended a Conference at the site. Our check-in was very fine and professional. Room was fine altho overall the establishment needed a little attention -- stair wells, rooms just needed a little attention. But AC worked well, refrig and microwave were supplied, several pillows and curtains arranged so room was dark. Breakfast was standard with some hot foods. Best part... More

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Quality_Inn_WB_GM, General Manager at Quality Inn and Suites Conference Center, responded to this review
4 June 2013

Hello.....Thank you for writing your positive review of the Quality Inn & Suites Wilkes-Barre!! It's great to read reviews where our Staff is recognized for their efforts. I will be sure to share your review with all members of the Team and we look forward to your return to the hotel. Please feel free to contact me personally to make... More

Fleetwood, Pennsylvania
1 review
4 of 5 stars Reviewed 19 May 2013

Was looking for a comfortable, clean room for an overnite trip to visit the nearby casino and see a few sites the next day. Was looking to 'rent' a room for the nite, not pay the mortgage! What I received was convenient, safe location, comfortable bed, clean, roomy-room. A nice breakfast with the biscuits and gravy etc, a nice change.... More

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Quality_Inn_WB_GM, General Manager at Quality Inn and Suites Conference Center, responded to this review
21 May 2013

Hello Tom! Thank you so very much for taking the time to write your comments about your stay at the Quality Inn & Suites in Wilkes-Barre. I'm pleased to read that you had an enjoyable stay while in town to visit the nearby casino. Though you may not have hit the jackpot there, I hope you will agree that the... More

1 review
4 of 5 stars Reviewed 26 April 2013

We went to Wilkes-Barrie for the state bowling tournament, from the 1st time I called until we arrive Robin her crew were very helpful, i needed so many rooms on Friday and got them, then about 5days before we were going out, i needed to change some rooms from Saturday to Friday, and Robin said I'll see what i can... More

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Quality_Inn_WB_GM, General Manager at Quality Inn and Suites Conference Center, responded to this review
28 April 2013

Hello Ed and Donna - Thank you so very much for taking the time to write such a great review of the hotel, particularly regarding our Staff. Robin does an outstanding job with accommodating our groups, and our front desk and housekeeping staff work hard to handle large groups in an efficient manner. It feels great to have their efforts... More

Belfast, Maine
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 9 April 2013

I was looking forward to a hot shower, clean room and comfortable bed after a long day of travel. I did not find it here! I only give this hotel 3 stars because it was close to the express way, it was not noisy on our side of the hotel (It is connected to a TGIF and I was worried,... More

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Quality_Inn_WB_GM, General Manager at Quality Inn and Suites Conference Center, responded to this review
11 April 2013

Thank you for your review of the Quality Inn & Suites Wilkes-Barre. I am sorry that you did not have a very good stay at the hotel. Please accept my apologies. I was at the hotel the entire time during your stay but I cannot recall hearing about your troubles. Though it is after the matter, I will be depositing... More

Hampton New Brunswick
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 April 2013

We stayed here on our return home from Florida. Easy access off I 81. The hotel is older and has outside access to the rooms. The room was large and had a large flat screen tv. There is a TGI Fridays attached to the hotel which was handy and they supplied an excellent hot breakfast in the morning.

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Quality_Inn_WB_GM, General Manager at Quality Inn and Suites Conference Center, responded to this review
7 April 2013

Thank you for your review of the Quality Inn & Suites Wilkes-Barre. I am pleased that you had a very stay at the hotel. Please keep us in mind the next time you travel to and from Florida. - Mark More

PA
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 April 2013

Recently stayed at the Quality Inn because I had an early morning flight. I had a strange feeling so I called to check that the shuttle would be available at 4:30 AM - they told me it would not be. I told them that I would be cancelling the reservation but then they quickly agreed to the shuttle taking me... More

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Quality_Inn_WB_GM, General Manager at Quality Inn and Suites Conference Center, responded to this review
7 April 2013

Thank you for submitting your review of the Quality Inn & Suites Wilkes-Barre. I apologize about the scheduling matter related to our airport shuttle service. I will look into this matter. The normal shuttle times are from 8am to 11pm daily and we do our best to accomodate special requests. Thank you for staying with us; we hope to have... More

Dixfield, Maine
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 April 2013

This is a very nice Quality Inn the rooms are very clean and the staff friendly. You can't beat the morning breakfast, with eggs, bacon, oatmeal and a host of other choices. The only exception is the outside stairs & halls they were awful they looked like they had not been cleaned all winter! The windows in our room had... More

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Quality_Inn_WB_GM, General Manager at Quality Inn and Suites Conference Center, responded to this review
7 April 2013

Thank you for your review of the Quality Inn & Suites Wilkes-Barre. I am pleased that you had a good stay with us. I apologize that there may have been some debris in the stairways and hallways. We do sweep the property several times daily, yet there are occasions when the wind wins the battle. Thank you also for sharing... More

BRAMPTON
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 19 March 2013

We recently stayed at the quality Inn Wilkes Barre . I was very pleasantly surprised as I usually stay at Sheraton. Marriott etc. it was very clean. Comfortable beds, staff were friendly, check in and willingness to locate us in a ground floor room was very positive. The hot breakfast was adequate and the lady working in the breakfast room... More

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Quality_Inn_WB_GM, General Manager at Quality Inn and Suites Conference Center, responded to this review
22 March 2013

Hello! Thank you very much for taking the time to write such a great review of the Quality Inn & Suites Wilkes-Barre!! I am pleased to read that you had a very good stay with us and would recommend our hotel to other travelers. From your profile, I can see that you travel often and contribute reviews frequently to TripAdvisor.... More

Hickory, North Carolina
1 review
4 of 5 stars Reviewed 15 March 2013

excellent service,beds were really comfortable, any request was answered promptly,breakfast was a major surprise expecting just cereal and danish had hot foods daily. dinner at t g i fridays was excellent also. this motel is an excellent value for your money have stayed t more expensive places and not been nearly as pleased thanks for making my trip pleasent

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Quality_Inn_WB_GM, General Manager at Quality Inn and Suites Conference Center, responded to this review
19 March 2013

Hello Janet - Thank you for your review of the Quality Inn & Suites Wilkes-Barre! I am pleased to read that you were quite satisfied with your stay at our hotel. The Staff and Management of the hotel work very hard to make every guest feel comfortable and it's very reassuring to read that we did that for you. Please... More

 
 
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Additional Information about Quality Inn and Suites Conference Center

Also Known As:
Quality Inn And Hotel
Quality Inn And Hotel Wilkes-Barre
Wilkes-Barre Holiday Inn
Address: 880 Kidder Street, Route 115 and 315, Wilkes-Barre, PA 18702
Region: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 17 hotels in Wilkes-Barre
Price range (per night): $90 - $149
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Nestled in the rolling hills of Pennsylvania, the Quality Inn & Suites™ Conference Center provides warm and inviting accommodations for business and leisure travelers alike. A number of local points of interest, including the Mohegan Sun at Pocono Downs casino and horse racetrack, the Pocono Raceway and Mohegan Sun Arena at Casey Plaza are all just minutes from this Wilkes-Barre, PA hotel. Set in the foothills of the Poconos, Wilkes-Barre is rich in history and boasts an abundance of landmarks dating back to colonial America. Outdoor recreation areas are aplenty thanks to the Susquehanna River that provides a natural barrier for this thriving area. Whether you want to explore history or peruse unique cultural offerings, Wilkes-Barre and the surrounding region offer something for everyone. Shopping enthusiasts will enjoy being within walking distance to a variety of retailers and specialty stores. The Crossings Premium Outlets, the Mall at Steamtown and the Amish Market are a short drive away. A number of entertainment venues and restaurants can be found in the vicinity. Hotel amenities include: •Free Hot Breakfast Buffet •Free Wireless High-Speed Internet Access •Free Weekday Newspaper •Free Local Phone Calls •Free Airport Shuttle (based on availability); contact hotel at least 24 hours prior to arrival Guests of the Quality Inn & Suites Conference Center can also enjoy the on-site exercise room and gift shop, and access to a nearby indoor pool and hot tub (contact hotel for hours). Corporate travelers will welcome additional features like the business center that has a computer with Internet access, and copy and fax service. The Quality Inn & Suites Conference Center has three banquet and meeting rooms that are perfect for hosting a variety of events. In addition to standard amenities, all of our well-appointed guest rooms have microwaves, refrigerators, coffee makers with free coffee, curved shower rods, hair dryers, work desks, irons, ironing boards, safes, voice mail and cable television. Select rooms also have sofa sleepers. Non-smoking and connecting rooms can be requested. Coin-operated laundry facilities are located on the premise and valet cleaning service is available. This is a pet-friendly hotel; fees apply. Ample parking is provided and can accommodate most cars, trucks or buses. When you are looking for countless features, a great staff and wonderful location, make the Quality Inn & Suites Conference Center your hotel for inviting accommodations in Wilkes Barre. We have everything you need to make you feel at home and our friendly staff looks forward to serving you. ... more   less 
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