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All 17 Wilkes-Barre hotels »

Quality Inn and Suites Conference Center

3.0 of 5
880 Kidder Street, Route 115 and 315, Wilkes-Barre, PA 18702
Hotel amenities
Quality Inn and Suites Conference Center
Ranked #16 of 17 hotels in Wilkes-Barre
3.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    4
    5
    6
    7
    4
Date Rating
green bay wisconsin.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

After reading some of the reviews we were a bit apprehensive of booking at this hotel, but we were in town for a wedding and many hotels were booked. I took a chance and am glad I did. The rooms are not 5 star quality by any means, but they are clean and comfortable. I had read a review on... More

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Hobe Sound, Florida
1 review
4 of 5 stars Reviewed 11 May 2012

My husband and I travel alot now that we are retired. We stopped in Wilkes Barre to see the grandkids and stayed at the Quality Inn. The rooms were very nice and clean. Breakfast was really good, and having TGIFriday's right there on the property ws extremly convient. Best of all, I must say was the level of courtiesness and... More

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Mark Desmarais, General Manager at Quality Inn and Suites Conference Center, responded to this review
22 May 2012

Thank you very much for taking the time to write such a nice comment and to recognize Sarena!! We look forward to your next stay with us!! More

Allentown, Pennsylvania
1 review
5 of 5 stars Reviewed 28 April 2012 via mobile

Great value. Hotel was brand new. Rooms were perfect and clean. Beds, Carpet, Flat screen TVs, Hot breakfast, TGIFridays on site. All for a great low price. 5 Stars from our family. The company I work for booked me here. I loved it. Thumbs up. Thanks to the all that took care of us at hotel. Front desk was very... More

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Mark Desmarais, General Manager at Quality Inn and Suites Conference Center, responded to this review
30 April 2012

"Stacy C", Thank You for sharing such very complimentary comments about your recent stay at the Quality Inn & Suites Conference Center!! We have been continuously making updates and improvements and it pleases me to read that they are being noticed. We look forward to seeing you here again soon!! More

Montreal
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 24 April 2012

A little hard to get to but once there the staff make up for the rest (Serena was great with her big smile) Beds were clean and comfortable. Breakfast was delicious and plentiful. Would stay there again although caroets and some things couls be updated

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Mark Desmarais, General Manager at Quality Inn and Suites Conference Center, responded to this review
26 April 2012

On behalf of Sarena and the entire Staff and Management of the Quality Inn & Suites Wilkes-Barre, Thank You for your compliments and for allowing us to serve your lodging needs. We look forward to seeing you again!! More

Upstate NY
Senior Contributor
42 reviews 42 reviews
Reviews in 35 cities Reviews in 35 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 4 April 2012

I stayed ,for the second time, at this hotel on March 27, the day before an early morning flight form Avoca. My room was clean..the internet connection was adequate. Is it the Ritz Carlton?? No, but it doesn't cost what a Ritz costs. I felt it was a good value for the money and would stay again

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Syracuse, New York, United States
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 20 February 2012

This is not a hotel, it is a motel. The pool and workout area are located across the parking lot in the Host Inn (which is very nice, in contrast). The breakfast offerings were standard fair, beds were comfortable (pillows were awful), internet connection free (slightly slow), but rooms, particularly bathrooms, were not clean. Service ranged from average to poor,... More

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See 2 more reviews by Beth E for Wilkes-Barre

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4 of 5 stars Reviewed 12 January 2012
3
people found this review helpful

Some of the reviews about this hotel are confusing to me. We have stayed here at least 6 times and never experienced any of the issues other contributors have stated. There are two sides to every story, but , I sense there may be some other forces at play like: disgrunteled ex employees, compitition playing games and personal issues that... More

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See 3 more reviews by Bartendo for Wilkes-Barre
DanielR_880, General Manager at Quality Inn and Suites Conference Center, responded to this review
30 January 2012

The staff and management would like to extend their hearfelt gratitude to this reviewer for their very kind words of support. We work very hard to ensure the best stay for all guests and it is gratifying to know we have succeeded. You said it best..we "accomodate". No matter what the request is, just call the front desk and give... More

Antigonish, Canada
1 review
1 of 5 stars Reviewed 12 December 2011

Hotel cleaning staff stole personal belongings from our room when we were not in. My jewelry and perfume were taken, and after multiple efforts I still have not received any sort of compensation for these valuable items that were stolen. Front-desk staff did not care about my situation at the time and management said they would try to help, but... More

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DanielR_880, General Manager at Quality Inn and Suites Conference Center, responded to this review
7 January 2012

This complaint was made by a woman that was NOT a guest of our hotel. The room she claimed to be in was registered to a male that was a member of a sports team. No member or manager of the team submitted a complaint of a lost article. We advised Trip Advisor of this and they chose to “allow... More

Midlothian, Virginia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 30 November 2011

I only stayed here one night after finding a coupon in a Roomsaver booklet or similar type of advertisement. My first concern was that it had exterior doors which I did not know. Next we picked it strictly because it had an indoor pool. I even called ahead to confirm that it was open and operational. The woman who answered... More

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DanielR_880, General Manager at Quality Inn and Suites Conference Center, responded to this review
10 December 2011

We appreciate the reviewers comments. We would like you and all other reviewers to know that immediately after your stay, upon learning from you of the problem in the bathroom, it was fixed. With regard to “Pool Access” as stated in the roomsaver, we are happy to offer this complimentary amenity in contrast to the majority of economical hotels which... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 September 2011 via mobile
1
person found this review helpful

We stayed at the hotel on sat 9/24/11 They have two of the nicest overnight housemen/guards,I wanted to sat thank you to Joe one of the overnight guards he helped me more than I could ask I will def stay there again and def tell ppl It was a nice place

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DanielR_880, Manager at Quality Inn and Suites Conference Center, responded to this review
26 September 2011

The reviewer is very kind to compliment our Security/Housemen. They work tirelessly to help ensure our guests needs and satisfaction. They will be very pleased to know you have noticed and shared your experience with others. Thank you. More

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Additional Information about Quality Inn and Suites Conference Center

  • Wilkes-Barre Holiday Inn
Address: 880 Kidder Street, Route 115 and 315, Wilkes-Barre, PA 18702
Price range (per night):* 113 AUD - 133 AUD

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