If I could rate this hotel a zero, I would. I called to block off rooms for people to book when they came into town for my wedding, and gave my credit card number assured I would have no card activity whatsoever, and my checking account was completely wiped out. In calling to resolve this issue, I was rudely addressed and then hung up on, TWICE. My mom also called and the same thing happend to her. NOT ONCE DID THEY APPOLOGIZE FOR THEIR MISTAKE, I ended up having to call my bank AND the state police to get this issue resolved. If you are coming into this town, stay at the comfort inn or the victorian charm in, or BRING A TENT if you need to, it would be better than going through the rude behavior and unprofessional conduct that I endured!! More