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All 7 Stroudsburg hotels

Holiday Inn Express Stroudsburg - Poconos

1863 West Main Street, Stroudsburg, PA 18360
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Holiday Inn Express Stroudsburg - Poconos
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Ranked #1 of 7 hotels in Stroudsburg
Most recent review
5 of 5 stars Reviewed 19 June 2013
Momski1620 Plymouth, Massachusetts
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144 reviews from our community

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Plymouth, Massachusetts
Top Contributor
63 reviews 63 reviews
9 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 19 June 2013 NEW

We stopped in without a reservation. Only room available was the King Suite. The price was very reasonable. The room was very large. We only stayed the night and did not have the opportunity to use the pool. We would have enjoyed staying longer and relaxing. I generally don’t think of a Holiday Inn Express as a place to relax... More

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Northampton, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 June 2013

We stayed here for two nights having spent the front end of the week at Cape May in a much cheaper motel. Two nights here at the Holiday Inn cost as much as four nights there. On the plus side, the hotel was clean and modern. On the downside: there was no orange juice available at breakfast both mornings, as... More

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Gale S, General Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review
14 June 2013

David you for letting us know you had an issue at our Hotel, we are always looking for improvement. Im glad the front desk was able to help you. Please come visit us again. More

Jacksonville, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 29 May 2013

I tried making a reservation at the military discounted rate but when I called I was told I must be on official orders. I'm not sure if I'll ever be "Official Orders" in the Poconos. So basically the discount will rarely be used since the base that is 45 minutes away has lodging. Also disappointed because I see all the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review
12 June 2013

Dear msnatbella, Thank you for taking the time to provide feedback on your experience. It is unfortunate the inability to receive a discount prevented you from staying at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

NY, NY
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 25 May 2013

We have stayed many times at this particular Holiday Inn. I love the rooms. It is very clean and the hotel is in a convenient location. The staff, however, can be a bit rude and curt. I always looks at customer service and when it seems like the staff is acting "robotic" it's just a turn-off. The blonde girl speaks... More

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Gale S, General Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review
14 June 2013

Thank you for taking the time to write a review. We take pride in our hotel and I am glad you were happy with your stay. I have discuss the issue with the front desk which I am sure you will see a difference. We are always looking for ways to improve our service.. Thank you again More

2 reviews
5 of 5 stars Reviewed 23 May 2013

I have stayed at the Holiday Inn Express many times. I receive excellent service every time; however, Katie provides exceptional customer service. She goes above and beyond to make sure I enjoy my stay. I would recommend visitors to Stroudsburg, PA to stay at the Holiday Inn Express and say, "Hello" to Katie.

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Gale S, General Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review
14 June 2013

Thank you for your GREAT review, I will make sure Katie reads this. Come back to visit us again soon. Thanks again. More

Mt. Royal
1 review
5 of 5 stars Reviewed 20 May 2013

As an experienced travel, it is a pleasure to stay at a hotel that is very clean and organized at the front desk during check in/check out. Stacey at the front desk is always organized, prepared, happy and confident with her ability to run the operation. The new rooms have better than average hotel TV’s and a fast internet connection.... More

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Gale S, General Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review
23 May 2013

Ken thanks for the Great review,I did show Stacey the review, she was very pleased.I am sure we will see you again soon.Thanks More

Alexandria, Virginia
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 8 May 2013

Stayed for one night in early May 2013. Hotel is well off the main Interstate but very accessable and quiet. Hotel smelled and looked nearly new. Check-in was fast and efficient. We used a coupon from rest area stop book...$59.00/night. The on-duty desk clerk with a smirk, abrubtly put a pair of scissors on the counter and ordered me to... More

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Gale S, General Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review
23 May 2013

Thank you for taking the time to write a review about your stay at our Hotel. We take pride in all we do at Holiday Inn Express and your issue has been addressed , we hope you come see us again..Thank you More

Manchester, New Hampshire
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 7 May 2013

I have never been more insulted in my life. We booked two rooms; were told that we had until 6p.m. night of arrival to cancel one or both of them from their Reservations group. One hour before the deadline and away from the hotel we called in to cancel one of the rooms. Holly their Front Desk Manager was so... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review
22 May 2013

Dear Kelley D, Thank you for your feedback regarding your recent visit at our hotel. We aim to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am truly sorry that on this day you received service which is not up to your standards. Kindly be... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 May 2013

Once again my wife and I found ourselves in need of a hotel late in the evening. We were coming back from the casino and decided to pull over and get some sleep. This HIE is right next to the highway. The price was great. Even though it was late at night, they were able to accomadate us. The hotel... More

Was this review helpful? Yes 1
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review
3 May 2013

Thank you so much for this wonderful review!! I am so glad you enjoyed your stay and that you would make us number one on your list of accommodations when visiting the Poconos! More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2013

Very good for the money paid. Better than other hotels in the same area at the same price range- We travel at least 3-4 times a year to this location - we've tried most of the hotels already. large room, everything works in the bathroom, flat TV with built-in computer, free Wi-Fi, Free buffet Breakfast. average cost is $150 per... More

Was this review helpful? Yes 1
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review
3 May 2013

WOW thank you for the great review! Also, that is a great room tip, a lot of our Guests do not realize when booking a standard room you are not getting two queen beds but any room we have available that day, so thank you for sharing that! We hope to see you again! More

 
 
Holiday Inn Express Stroudsburg - Poconos
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Budget Inn & Suites
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Additional Information about Holiday Inn Express Stroudsburg - Poconos

Address: 1863 West Main Street, Stroudsburg, PA 18360
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > Stroudsburg
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Stroudsburg
Price range (per night): $132 - $236
Reservation Options:
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