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Quality Inn Stroudsburg

2.0 of 5
1220 West Main Street, Stroudsburg, PA 18360 (Formerly Pocono Plaza Inn )
Hotel amenities
Quality Inn Stroudsburg
Ranked #7 of 7 hotels in Stroudsburg
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162 reviews from our community

    Trip type
Traveller rating
    4
    10
    15
    41
    92
Date Rating
1 review
2 of 5 stars Reviewed 6 May 2013 via mobile

I was a guest this past Friday. When we arrived, the front desk staff was extremely friendly, and attentive. The front lobby was nice and clean, also. I had no problems checking into our room. (Most rooms are poolside, which I thought would be great...). Our room was outdated, such as the hallways, hotel common bathrooms, etc. however, the hotel... More

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Winthrop, Maine
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 May 2013

Rundown is an understatement. Furniture chipped, carpet worn-out. I barely want to be barefoot in this place. Found out at 7pm that the hot water wasn't working so after driving 8 hours had to go out to eat without a shower. It was fixed when I got back. Really wish I'd gone elsewhere. One light not working. Phone not working... More

Was this review helpful? Yes 1
Joanne T, Guest Relations Manager at Quality Inn Stroudsburg, responded to this review
6 May 2013

I am sorry you had some concerns during your stay with us. Unfortunately our local gas company did some work on the gas lines in the area and never fully repaired damage. We were not aware of any problems with the hot water until guests informed us. Our maintenance man was called and he did come twice to try to... More

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Sugarloaf, Pennsylvania
2 reviews
2 of 5 stars Reviewed 28 April 2013

I dont usually go by reviews because everyone has their own opinion. But we stayed here on Friday night and I must say I was a bit disappointed. The titles in the hall were scary, they gave a creepy feeling because some were discolored and falling apart. Our room smelled like breakfast maple syrup on and off. I am not... More

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Joanne T, Guest Relations Manager at Quality Inn Stroudsburg, responded to this review
30 April 2013

I am sorry you were not happy with your stay with us. As I am sure you realized during your stay that we are in the process of doing numerous renovations in all areas of the hotel. What you experienced is not the norm for this hotel as we strive to give all our guests a comfortable and enjoyable stay... More

Toledo, Ohio
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 22 March 2013

Regardless of what other people have said about this Quality Inn, I had a very pleasant experience here. We were passing through and got caught in a nasty snow storm, requiring us to stop about an our into our 500 mile trip home. After staying in a Best Western the night before in Newark NJ that was new with beautiful... More

Was this review helpful? Yes 1
LaPorte, Indiana
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 18 March 2013

This hotel 30 yrs would have been a beautiful resort. Really really old hotel. It was close to the hospital the reason for our stay. Staff was very friendly. Room was old but clean. Bed was comfortable. After a 12 hours drive totally delighted to have a hot hot shower. Breakfast was the normal waffles, eggs, bagels ect. The hotel... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 10 March 2013 via mobile

Worst stay of my life..great value for the price but the assistant manager is severely lacking professionalism! She was hitting on my fiancée RIGHT in front of me...not once but SEVERAL times. She even went as far as giving him her numbering was very touchy feely! We came here for a get a way not for some girl to try... More

Was this review helpful? Yes 3
Joanne T, Front Office Manager at Quality Inn Stroudsburg, responded to this review
13 March 2013

I have read your review and would like to respond. As the Assistant General Manager who is 61 yrs old and the ONLY Assistant Manager of any type here, I would like to ask that you contact me to discuss this situation. We definitely do not condone that type of behavior from ANY of our employees. I would also llike... More

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 February 2013 via mobile

Horrible experience!! It was a nightmare & it's disgusting!! Never again! We checked in to our room & as soon as we walked in there was a soda on the counter. The bed looked used. The ceiling chips were all over the bed and carpet. The bathroom wasnt clean. So we called desk: moved us to another room. Same thing,... More

Was this review helpful? Yes 1
Atlantic City, New Jersey
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 February 2013

Stayed at this hotel for 2days with some friends hotel looked very nice till you get in side they have a bar with food food was good for a bar but bar staff very UN friendly!!!! Didn't seem to wanna work and my waitress was very UN friendly and looked like they pulled her out of a trailer home didn't... More

Was this review helpful? Yes 2
Toms River, New Jersey
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 11 February 2013

We will not stay in this hotel again. Although the price was good, the quality and service is horrible. Our door did not close without slamming it. We were charged a cover charge to get into the restaurant / lounge, despite the fact that we were guests at the hotel. None of the exterior doors locked. The hotel is supposed... More

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 2 February 2013 via mobile

I was in town for a camp & became ill. Saw this hotel was in a great location & cheap price so decided to try it. Glad I did. Staff was very pleasant at check in. Hotel is in middle of an overhaul,& I was in a room not done yet. It was very clean, bedding in good condition &... More

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jbush19, General Manager at Quality Inn Stroudsburg, responded to this review
4 February 2013

Thank you so much for your nice review. Most of the reviews are from the previous owner which are not so great. We are new owners and are striving to turn this hotel around so that everybody can give us the nice review that you did. I hope you come to see us again and also tell your friends about... More

 
 
Quality Inn Stroudsburg
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Budget Inn & Suites
Great value on a similar hotel
East Stroudsburg, Pocono Mountains Region
4 of 5 stars 222 Reviews
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Additional Information about Quality Inn Stroudsburg

Also Known As:
Quality Hotel Stroudsburg
Quality Hotel
Address: 1220 West Main Street, Stroudsburg, PA 18360 (Formerly Pocono Plaza Inn )
Region: United States > Pennsylvania > Pocono Mountains Region > Stroudsburg
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 hotels in Stroudsburg
Price range (per night): $87 - $211
Hotel Class:2 star (2*)
Reservation Options:
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Quality Inn Stroudsburg
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